Akshita Sharma — Associate Consultant

I am a customer-facing technical solutions professional operating at the intersection of business strategy, AI, and data platforms. With 3+ years of experience across enterprise systems, analytics, and automation, I specialize in translating complex platform capabilities into clear business value, measurable customer outcomes, and revenue-driving use cases. My work includes leading technical discovery, solution design, proof-of-concepts, and automated workflows, with a focus on aligning architecture and integrations to customer objectives and enterprise-scale requirements. I partner closely with Sales, Product, Operations, and Executive stakeholders to architect scalable, customer-ready solutions that accelerate adoption, improve performance, and maximize long-term platform value. I bring hands-on experience delivering high-impact, customer-facing demos, AI-enabled workflows, and technical validations to support enterprise sales cycles and stakeholder alignment. I am particularly effective at converting technical complexity into compelling, business-driven narratives that clearly communicate ROI, accelerate buying decisions, and support successful implementations. Across AI, IoT, and enterprise SaaS environments, I have supported operational optimization, usage-based insights, and automation at scale. I enjoy working directly with customers to understand their challenges, architect tailored solutions, and serve as a trusted technical advisor throughout evaluation, deployment, and expansion. I bring a disciplined, ownership-driven mindset to every engagement. I learn quickly, adapt to evolving product and customer needs, and thrive in fast-paced environments where technical depth, customer engagement, and revenue impact converge.

Stackforce AI infers this person is a SaaS solutions architect with expertise in AI-driven customer engagement.

Location: San Francisco, California, United States

Experience: 2 yrs 10 mos

Skills

Technical Solution Delivery
Ai Solutions & Automation
Customer-facing Solutions
Data Analytics
Statistical Analysis
Agile Project Management

Career Highlights

Expert in translating technical solutions into business value.
Proven track record in AI and automation for customer engagement.
Strong collaboration with cross-functional teams to drive results.

Work Experience

Abundant IoT

Senior Solutions Analyst (1 yr 5 mos)

Solutions Analyst (6 mos)

Solutions & AI Analyst Intern (GTM Enablement) (4 mos)

Cal State Fullerton, College of Business and Economics

Teaching Associate (5 mos)

Tata Consultancy Services

Technical Solutions Consultant (11 mos)

Microsoft

Cloud Analyst Intern (5 mos)

Education

Master's degree at California State University, Fullerton

Akshita Sharma

Associate Consultant

San Francisco, California, United States2 yrs 10 mos experience

Most Likely To SwitchAI Enabled

Key Highlights

Expert in translating technical solutions into business value.
Proven track record in AI and automation for customer engagement.
Strong collaboration with cross-functional teams to drive results.

Stackforce AI infers this person is a SaaS solutions architect with expertise in AI-driven customer engagement.

Contact

Skills

Core Skills

Technical Solution DeliveryAi Solutions & AutomationCustomer-facing SolutionsData AnalyticsStatistical AnalysisAgile Project Management

Other Skills

Advising PeopleAlgorithmsAnalytical SkillsArtificial Intelligence (AI)Attention to DetailAzure DevOpsBusiness Impact AnalysisBusiness RequirementsC (Programming Language)C++CI/CDCPPCRM & Sales Enablement (Zoho CRM)CRM (Zoho / Salesforce-equivalent)CRM Databases

About

Experience

2 yrs 10 mos

Total Experience

1 yr 5 mos

Average Tenure

1 yr 11 mos

Current Experience

Abundant iot

3 roles

Senior Solutions Analyst

Promoted

Jan 2025 – Present · 1 yr 5 mos · Malibu, California, United States · Hybrid

Led design and deployment of customer-facing AI solutions, including AbiBot, a custom AI chatbot used for sales enablement, customer education, and technical walkthroughs
Partnered with Sales and GTM teams to support pre-sales engagements, translating platform capabilities into customer-ready demos and business value narratives
Built and delivered customer-facing dashboards, analytics, and visualizations (Tableau, SQL, Excel) to communicate energy and IoT insights to technical and non-technical stakeholders
Served as a technical-to-business translator, aligning customer requirements with product capabilities and operational workflows
Enhanced Zoho CRM workflows to improve lead management, customer tracking, and sales operations efficiency
Identified and implemented process automation and AI-driven optimizations to streamline internal operations and customer reporting
Collaborated cross-functionally with Product, Operations, and Leadership to define solution requirements and deliver scalable, customer-ready tools
Applied Agile project management practices to own projects end-to-end and deliver high-impact solutions on tight timelines
Stayed at the forefront of AI, IoT, and energy market trends to continuously evolve customer-facing solutions and GTM enablement tools

AI Solutions & AutomationCustomer-Facing SolutionsTechnical Solution DeliverySales EngineeringAgile Project ManagementTechnical Documentation & SOPs+3

Solutions Analyst

Jul 2024 – Jan 2025 · 6 mos · Malibu, California, United States · Hybrid

Supported development of AI-driven solutions and product features for internal teams and customer-facing use cases
Built early proof-of-concepts, demos, and analytical models to validate platform capabilities and support stakeholder buy-in
Developed reporting and predictive analytics to surface actionable insights for operations and business teams
Contributed to chatbot development, web-based tools, and analytics workflows to support customer education and product adoption
Collaborated with cross-functional stakeholders to translate business requirements into technical and analytical implementations

AI Solutions & AutomationTechnical Solution DeliveryCustomer-Facing SolutionsData VisualizationPredictive Analytics

Solutions & AI Analyst Intern (GTM Enablement)

Jan 2024 – May 2024 · 4 mos · Malibu, California, United States · Hybrid

Supported go-to-market and customer enablement initiatives by delivering analytics, AI prototypes, and solution insights to improve sales effectiveness and customer engagement
Built a GenAI-powered chatbot to support consumer and channel partner interactions, enabling faster access to product and energy insights
Developed carbon footprint and energy performance analytics with YTD trend analysis to support customer reporting and sustainability use cases
Produced customer-facing analytics summaries for marketing, web, and campaign performance to inform GTM strategy and outreach optimization
Partnered with cross-functional teams to translate data into actionable insights supporting pipeline development and customer targeting
Created SOPs and internal documentation to standardize analytics, reporting, and GTM workflows
Supported AIoT knowledge base development to improve sales training, product understanding, and deal readiness
Conducted data scraping and enrichment to support marketing campaigns and lead generation efforts
Contributed to monthly research and updates on Inflation Reduction Act (IRA) programs to support customer conversations and value positioning

AI Solutions & AutomationCustomer-Facing SolutionsData VisualizationPredictive Analytics

Cal state fullerton, college of business and economics

Teaching Associate

Dec 2023 – May 2024 · 5 mos · Fullerton, California, United States · Hybrid

Overview:
This course focuses on using data-driven insights to inform business decisions and drive value. Learners develop analytical thinking and the ability to translate complex data into actionable recommendations for stakeholders and clients.
Key Topics:
Introduction to Data Analytics: Understanding data to uncover business opportunities.
Data Collection and Cleaning: Ensuring accurate, reliable data for decision-making.
Statistical Analysis: Identifying trends and patterns to support strategy.
Data Modeling & Predictive Analytics: Using machine learning to forecast outcomes and optimize solutions.
Tools & Technologies: Python, R, SQL for business-focused data analysis.
Data Visualization: Creating compelling dashboards and visual insights (Tableau, Matplotlib) to communicate results to clients.
Real-World Applications: Applying analytics to solve business problems and drive client success.
Skills Gained: Translating data into business insights, presenting solutions to stakeholders, using analytics to improve decision-making, and leveraging predictive models for client-facing recommendations.

Data AnalyticsStatistical AnalysisData VisualizationPredictive AnalyticsPythonR+1

Tata consultancy services

Technical Solutions Consultant

Aug 2021 – Jul 2022 · 11 mos · Remote

Managed CI/CD pipelines and conducted weekly performance analyses to ensure smooth software experience for clients and end users.
Reduced software error rate by 32% through implementation of SonarQube, JUnit test cases, and optimized Data Structures & Algorithms, improving reliability for customers.
Led client-requested enhancements using Java, GitLab, and MySQL, incorporating Kubernetes and Docker to deliver a seamless user experience.
Designed algorithms for efficient JSON data conversion, decreasing processing time by 20%, enhancing application responsiveness for end users.
Acted as a technical-to-business translator, coordinating with clients to align project changes with their business goals.
Applied Agile methodology to manage tasks and ensure timely delivery of client-ready software solutions.

CI/CDJavaKubernetesDockerMySQLAgile Project Management+1