Aug 2023 – Feb 2024 · 6 mos

Dec 2021 – Nov 2023 · 1 yr 11 mos

• I’m responsible for creating & maintaining our technical resources for IBM’s QRadar Suites Portfolio that currently consists of IBM QRadar SIEM, Network Detection & Response, User Behavior Analysis, SOAR and Endpoint Detection & Response (formerly ReaQta). I craft and build the use cases and demo infrastructure for our security software system engineers including all its integrations.
• I faciliated and led strategy for our POC programs to help drive post-demo customer engagements and allow them test our solutions on their infrastructure. To evangelize and enable the field globally, I built a Software Training curriculum and lead bootcamp-style workshops to various sales engineering teams around the world to expand their knowledge on how to execute software Proof of Concepts.
• I lead and maintained a product field feedback loop that brings together all parts of the core product business to keep a focused discussion between Tech Sales, Dev, Offering Management, Support, Marketing, & more to assess challenges, roadblocks and collaborate on actionable plans to help move the business forward.

Jul 2020 – Nov 2023 · 3 yrs 4 mos

• Consult clients ranging from global Fortune-500 organizations and high profile law enforcement entities on their cybersecurity management and strategic focus.
• Advisor/Support to field sales opportunities and customer use cases. SME leading investigative forensic deep dives into cyber attack escalations and specifically how to best position our products to achieve advanced detection and response.
• Identify organizational needs, requirements, and engineering adaptations of products, equipment, and services.
• Articulate the technical value proposition and key differentiating capabilities to prospective new customers and solutions partners.
• Lead Technical Demonstrations/Presentations/Webinars on Strategic Cybersecurity Best Practices and Management.
• Develop cross-functional relationships across the organization to understand and deliver on client needs
• Oversee and maintain software infrastructure that includes all new releases of apps, demos, and content.
• Subject Matter Expert Lead in Proof of Concept workshops and other customer-driven pre-sale and post-sale engagements.
• Create and maintain internal documentation on pipelines, tools, data sets to demonstrate program soundness for market field training based on client engagements to drive unified sales play messaging.

Jul 2018 – Jul 2020 · 2 yrs · Greater Chicago Area

• North America Cybersecurity Client Technical Professional focused on Financial Services Markets
• Was responsible for the pre-sales of IBM Key Accounts that consists of market top tier banks, insurances firms, and financial institutions.
• o Demonstrated IBM Security Software Solutions (QRadar, i2, Resilient & CloudPak for Security)
• o Assessed customer needs and uncovered requirements for IBM Security Operations and Response Solutions (Threat Management)
• o Articulated the technical value proposition of each software and showcased key differentiating capabilities to prospective new customers and solutions partners
• o Tailored technical assets for various Demonstrations/Presentations/Webinar engagements
• o Organized and conducted various client facing discovery workshops to design and implement scalable complex solutions.
• o Subject Matter Expert Lead in various Proof of Concept workshops and other customer-driven events
• Planned client briefings to provide the most recent advances in technology, roadmaps and use cases.
• Provided technical skill and leadership for RFP, RFQ, RFI across various industries.
• Engaged in public speaking venues to drive opportunity identification.
• __________________________________________________________________________________________
• IBM Global Sales School July 2018 Cohort
• Technical Solutions Track
• The IBM Summit program is a six month sales intensive training program that prepares IBM'ers for client facing engagements. Technical Solutions Specialists deliver industry-centric business solutions to clients of all sizes and markets. Guided by IBM's purpose, they are essential and actively engaging to their clients to establish trust and credibility to help them grow their businesses by solving strategic and tactical business problems with IBM's proven cognitive and cloud technology.

Apr 2017 – Aug 2017 · 4 mos · Greater New York City Area

• ✅ Managed Network Security Operations leveraging ExtraHop Reveal(x) to enhance visibility and detection across east-west and north-south traffic.
• ✅ Tuned existing detection rules and policies within ExtraHop to reduce false positives, align with evolving threat landscapes, and prioritize actionable alerts.
• ✅ Designed and implemented custom detection rules using ExtraHop's Reveal(x) Detection Engine to identify advanced threats, lateral movement, and anomalous behaviors in real time.
• ✅ Integrated ExtraHop with SIEM/SOAR platforms to streamline alert triage, automate response workflows, and enhance incident response capabilities.
• ✅ Performed continuous rule optimization and fine-tuning, ensuring detections aligned with business priorities and MITRE ATT&CK coverage.
• ✅ Led proactive threat hunting initiatives using ExtraHop's network traffic analysis and machine learning capabilities to uncover hidden threats and reduce dwell time.
• ✅ Developed dashboards and reports within ExtraHop to provide stakeholders with clear insights into network security posture, KPIs, and incident trends.
• ✅ Collaborated cross-functionally with Security Operations and Network Teams to ensure seamless deployment of new detection logic without disrupting critical services.

Jan 2015 – Jan 2017 · 2 yrs · Chicago Illinois

• ✅ ASQ Lean Six Sigma Green Belt Certified, completing 40 hours of training and passing the ASQ Green Belt Exam.
• ✅ Applied Lean Six Sigma methodologies to improve processes across internal teams, including HR, recruiting, customer experience, and production.
• ✅ Supported Green Belt training development, including preparation, simulations, and creating standard work documentation.
• ✅ Utilized Excel to analyze data, create pivot tables, and develop reports for travel spend analysis as part of Green Belt projects.
• ✅ Implemented and maintained 5S principles in all Quality Departments, improving organization and efficiency.
• ✅ Facilitated Kaizen Blitz events, assisting with planning, execution, and follow-up action plans to drive process improvements.
• ✅ Collected and analyzed data to create Value Stream Maps, Process Flow Charts, and SIPOC diagrams for various production workflows.
• ✅ Authored Lean Six Sigma topics for monthly internal newsletters and managed content on the company’s Six Sigma group page.
• ✅ Provided data gathering and time study analysis to support ongoing Green Belt projects.
• ✅ Improved product specification references by validating and auditing data across multiple databases.
• ✅ Contributed to the Continuous Improvement team, helping foster a culture of ongoing process improvement across the organization.
• Trainings:
• o Lean Six Sigma White Belt Training
• o Lean Six Sigma Green Belt Training
• o FMEA Training
• o Advanced Microsoft Excel Level 3-VBA
• o Khan Academy Internal Basic Statistics Training
• o Sharepoint 2013 Training
• o ASQ GB Certified

Jun 2014 – Jan 2015 · 7 mos · Rockford, Illinois Area

• ✅ Applied Lean methodologies to optimize security processes and workflows, enhancing efficiency and driving continual improvements for defect outputs, response times, and incident handling.
• ✅ Utilized Microsoft Excel, Visio, and Minitab to conduct security time studies, map data flows and network architecture, and develop process charts that tracked security KPIs such as MTTR, MTTD, OEE for security operations, and PPM for alert precision, preparing for security Kaizen events and continuous improvement initiatives.
• ✅ Performed detailed process studies, motion & time studies on SOC workflows and network security operations, identifying bottlenecks and inefficiencies as a basis for automation, process optimization, and cost reduction.
• ✅ Leveraged Lean tools to design and implement a Rapid Response Security Incident Inspection, reducing potential financial impact by over $170,000 through early detection of security control failures and network misconfigurations.
• ✅ Implemented 5S, TPM, and Standard Work principles within security operations and network management to improve audit readiness, enhance security posture, and extend the durability of security appliances and network infrastructure.
• ✅ Collaborated with field security engineering and warranty support teams, managing vulnerability claims and service requests through a warranty management system, ensuring accurate tracking of customer issues and security patch fulfillment.
• ✅ Optimized network security controls and processes using Lean techniques to improve Accuride’s cybersecurity program, enhancing product integrity, security efficiency, and driving continuous improvement across security operations.
• ✅ Created data-driven security dashboards and reporting frameworks using Microsoft tools to track and visualize network performance, security alerts, and compliance metrics, enabling faster decision-making and executive visibility.