May 2024 – Present · 2 yrs 1 mo

• ● Helping Maximize Sales, Revenue, Customer Satisfaction & Retention with statistical data analysis & time series analysis with Power BI, Excel, to interpret perfumery sales data, consumer purchase trends, and supply chain data for actionable insights. Helping drive revenue growth through demand forecasting, seasonal trend analysis, and optimized stock management at our family business.
• ● Developed marketing strategies and targeted advertising campaigns based on consumer behaviour, demographics and geolocation preference, boosting CX engagement, aiming to reducing churn and improving retention, maximizing revenue overall.

Feb 2024 – Apr 2024 · 2 mos · Pune · On-site

• Contributed at the Centre for Inter-Disciplinary AI with 2 research projects:
• Developed a Computer Vision + NLP system focused on Indian cultural folk dances, implementing CNN and ConvLSTM architectures to map human pose movements with 73% accuracy. Created a structured pipeline spanning data collection, ingestion to model inference and evaluation, with 15+ model iterations featuring hyperparameter tuning and data augmentation to optimize performance on custom-built pilot dataset.
• Implemented Physics-Informed Neural Networks (PINNs) to solve complex Partial Differential Equations PDE's including Wave, Viscosity, Burgers, and Heat Equations. Used the DeepXDE python library to develop custom neural networks that incorporate physical constraints directly into the model network learning process.

Apr 2021 – Nov 2022 · 1 yr 7 mos · Pune · Hybrid

• ● Analyzed Ubisoft's global player accounts through proprietary tools, email processes, user log behavior analysis & anomaly detection safeguarding customers data across NCSA, EMEA & APAC regions.
• ● Optimized workforce operations by conducting conducting Time and Motion (T&M) analysis that increased departmental performance by 15%, while leading weekly detailed QA audits and developing cross-documentation protocols for the department.
• ● Utilized proprietary security tools and and pattern recognition to monitor account activity patterns, streamline issue resolution workflows for the department, and implement data-driven process improvements that enhanced player protection systems globally.

Apr 2018 – Mar 2021 · 2 yrs 11 mos

• ● Learned business skills and trade, by optimizing sales and better CX engagement by managing perfume sales and inventory using Excel for accurate sales data tracking and analysis while supporting daily retail operations at our family business.
• ● Implemented targeted advertisements and digital marketing strategies, utilizing sales data insights to optimize campaigns and boost store traffic and revenue.