May 2021 – Feb 2024 · 2 yrs 9 mos · Bangalore Urban, Karnataka, India · Hybrid

• Expertly managed the calendars of five C - suite executives within the talent and culture department, ensuring optimal scheduling and coordination of appointments, meetings, and events.
• Orchestrated team and organization-wide meetings, both internal and external, fostering effective communication and collaboration among diverse teams.
• Spearheaded the planning and execution of engaging offsites and engagement activities for the talent team, boosting team morale and fostering a positive work culture.
• Conducted confidential and high-level candidate hiring processes, maintaining the utmost confidentiality and professionalism throughout the entire process.
• Coordinated organization-wide talent programs, streamlining processes and ensuring seamless execution to support the growth and development of employees.
• Successfully managed organization-wide mental health and wellness programs, providing resources and initiatives to enhance employee well-being and work-life balance.
• Led the end-to-end onboarding process for CRED, ensuring a smooth and positive experience for new hires while upholding confidentiality.

Nov 2020 – May 2021 · 6 mos · Bengaluru, Karnataka, India · On-site

• Founders Office & People and Culture
• Calendar management
• Coordinate communications, track and follow up on request
• Ensure external and Internal meetings are done on time and follow up on the same
• Arrange and coordinate off site trainings for teams in the company
• Maintain confidentiality of all communications

Apr 2019 – Jun 2020 · 1 yr 2 mos · Bengaluru, Karnataka, India

• Communications management & Customer insights
• Proofreading customer database to understand customer behaviour towards brand products.
• Coordinating with the strategy and design team, providing insights related to customers intent and feedback
• Worked on selected cohorts based on reasons and activities of customers.
• Analysis of customer activities and planned and strategized based on collected data.
• Worked on the flowchart for the churned customers and acquisition customers.
• Built PAN INDIA proactive team for churn reduction; 6% revenue saved and 6 months of customer lifetime added which Led execution of machine learning for churn prediction 13% revenue saved and 8 months of customer lifetime added.
• CEOs office
• During my tenure got an opportunity to work at the CEOs office as Executive Assistant (communications and Public relations)
• Coordinate communications, track and follow up on requests, and identify those of importance which require immediate attention
• Ensure and maintain the confidentiality of all communications and documentation.
• Checked for potential investors for the company, listed them and organised meetings.
• Public Relations and marketing communication
• Proof reading of articles and communicating information that is legit

Mar 2017 – Feb 2019 · 1 yr 11 mos · BANGALORE · On-site

• Organize and implement Campaigns such as HEALTH, EDUCATION, WOMEN EMPOWERMENT AND LIVELIHOOD
• Coordinated and executed 100’s of awareness campaigns.
• Proposal writing, campaign poster designing, social media marketing
• On an average raised 10 to 13 lakhs per month revenue to the organization through events conducted.
• Involve project children at events to provide opportunities for them to experience and learn the art of sharing and caring.
• Personally visit the Ngo centers to understand needs, spend time teaching moral values, English, and involve myself in activities.
• Lead a team of 30 people, guiding, mentoring and educating them regarding the campaigns working on, to improve their knowledge and speaking skills, how to build confidence, maintain rapport.
• Maintain monthly MIS reports
• Build and maintain good interpersonal relations both internally with team members, and externally with events companies
• Ensure the discipline of the office staff and time management
• Maintain flexibility at work and traveling to different cities to create awareness campaigns.