Alok Garg

DevOps Engineer

India0 mo experience

AI EnabledAI ML Practitioner

Key Highlights

Reduced false alerts by over 50% through automation.
Resolved 150+ ServiceNow tickets weekly.
Contributed to 10+ scripting solutions for file data validation.

Stackforce AI infers this person is a skilled Application Support Engineer with expertise in automation and cloud technologies.

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Skills

Core Skills

Application SupportAutomation

Other Skills

.NET FrameworkAPI DevelopmentAPI RequestsAmazon Web Services (AWS)AngularJSApplication Programming Interfaces (API)Authentication ProtocolsAxiosAzure AI StudioAzure AODAzure Cognitive ServicesAzure DevOps ServerAzure DevOps ServicesAzure Load BalancerAzure Virtual Machines

Experience

0 mo

Total Experience

Average Tenure

Current Experience

Capgemini

Application Support Engineer

Oct 2024 – Present · 1 yr 8 mos · Noida, Uttar Pradesh, India · Hybrid

Key Responsibilities & Achievements:
Provided production support across 10+ Linux-based servers, focusing on file-based monitoring and automation for Royal Mail Group’s critical systems.
Resolved 150+ ServiceNow tickets weekly, including push/pull/move file alerts, connection issues, and user configuration tasks.
Developed and deployed automation scripts that pre-validate log files, reducing false alerts by 50%, improving alert accuracy and lowering operational costs.
Supported FMS & FTG environments by monitoring:
Push/Pull/Move file logs and alerts
pushlogs, pulllogs scripts for auto-resolution
Managed MFT operations, including:
Job completion tracking and interface-wise runtime monitoring
Audit file logs for user-specific and pattern-based file activity
SFTP/FTPS/FTP/AS2 user connection logs
Handled user label configurations across FMS, FTG, and MFT:
New wire number (file pattern) additions
Password resets and login troubleshooting
Connection issue resolution and user access setup
Authored Confluence pages and SOPs to document recurring issues and improve team knowledge sharing.
Participated in on-call rotations and S1 shifts, ensuring 24/7 support coverage and timely incident resolution.
Contributed to 10+ scripting solutions for validating file data across multiple business parameters.
Completed internal and external training on:
Earned certifications:
Microsoft Certified: Azure AI Engineer Associate (AI-102)
Microsoft Azure Fundamentals (AZ-900)
Generative AI Foundations
Tools & Technologies:
GoAnywhere MFT (Fortra) | File Mediation Server | File Transfer Gateway | Azure AOD | Citrix | Putty | Jenkins | Bitbucket | Confluence | Jira | Shell Scripting

GoAnywhere MFTFile Mediation ServerFile Transfer GatewayAzure AODCitrixPutty+7

Celebal technologies

cloud engineer intern

Jul 2023 – Aug 2023 · 1 mo · Jaipur, Rajasthan, India · On-site

>Learned the basics of Azure services, including the OSI model, load balancer, and three-tier architecture.
>Worked with the team to reduce site reload time, enhancing the user experience for a client project.
>Gained hands-on experience with cloud architecture(including storage, databases, networking) and API management

Techobuild private limited

2 roles

Software Developer Intern

Jul 2022 – Aug 2022 · 1 mo · Jaipur, Rajasthan, India · Hybrid

>Worked on key functionalities of a doctor appointment platform using React and Material UI, focusing on features for booking appointments and managing time slots.
>Implemented Redux for managing state in specific modules and used Axios for handling API requests, ensuring smooth data communication between the front-end and back-end.
>Added form validation for inputs such as email and phone numbers, and assisted in testing the platform’s functionality using Selenium.
>Collaborated with senior developers to integrate the features I worked on, ensuring seamless performance and functionality across the platform.

Web Development Intern

Jul 2021 – Jan 2022 · 6 mos · Jaipur, Rajasthan, India · Hybrid

>Built web pages like login, signup, and about pages using HTML5, CSS, JavaScript, and Bootstrap.
>Added interactive features like modals and dropdowns with JavaScript to improve user experience.
>Worked remotely with a team, learning how to communicate effectively and meet project deadlines. Gained hands-on experience with React and used GitHub for version control to collaborate with team members smoothly.