Aman Ballyan

Operations Associate

4 yrs 6 mos experience

Most Likely To Switch

Key Highlights

Expert in logistics management and retail operations.
Successfully launched multiple dark stores.
Strong focus on operational excellence and customer satisfaction.

Stackforce AI infers this person is a Retail Operations Manager with expertise in logistics and supply chain management.

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Skills

Core Skills

Operations ManagementLogistics ManagementMulti-store OperationsInventory Management

Other Skills

Order FulfillmentCustomer SatisfactionInventory AccuracyKPI MonitoringAnalytical SkillsMicrosoft ExcelSupply OperationsInteract with All Levels Of ManagementOrganization SkillsAppointment SchedulingOnTimeMulti-task & Handle High-volume WorkloadsVendor CoordinationDaily Operations ManagementNew Store Setup

About

At Zepto, our team is reshaping retail operations, leveraging my expertise in logistics management and a strong foundation in science. As the current Cluster Manager, I am responsible for pioneering efficient 13 dark store operations, ensuring seamless multitasking to meet the dynamic demands of the industry. My educational journey at Chitkara University is enhancing my competencies, complementing my practical experience with theoretical insights. Through this synergy, we aim to drive innovation and operational excellence, with a focus on continuous improvement and customer satisfaction.

Experience

4 yrs 6 mos

Total Experience

1 yr 1 mo

Average Tenure

1 yr 4 mos

Current Experience

Zepto

2 roles

Deputy Cluster Manager

Feb 2025 – Present · 1 yr 3 mos

Deputy Manager

Jan 2025 – Present · 1 yr 4 mos

Managing end-to-end operations of 5 live dark stores in Ludhiana and leading the setup of 3 new stores in the city. Responsible for overall store performance, order fulfillment, manpower planning, and adherence to SLAs. Regularly monitor key KPIs such as OTIF (On-Time In-Full), shrinkage, and picker efficiency while ensuring optimal inventory levels and customer satisfaction. Coordinate closely with zonal teams, last-mile delivery partners, and warehouse teams to drive operational excellence.

Operations ManagementOrder FulfillmentCustomer SatisfactionInventory AccuracyKPI MonitoringLogistics Management

Blinkit

Store Manager

Mar 2024 – Feb 2025 · 11 mos · Ludhiana, Punjab, India · On-site

Dark Store Operations, Successful launched 5 new Stores in City.

Multi-Store OperationsAnalytical Skills

Srs logicare

Inventory Supervisor

Jan 2022 – May 2023 · 1 yr 4 mos · Jhajjar, Haryana, India

Microsoft ExcelSupply OperationsInventory Management

Reliance ajio warehouse (srs logicare pvt ltd)

Data Entry Clerk

Jan 2021 – Jan 2022 · 1 yr

Generated ASNs and supported vendor appointment scheduling. Contributed to accurate and efficient inventory receiving processes.

Reliance grocery warehouse(srs logicare pvt ltd)

Supervisor

Jan 2021 – Jan 2022 · 1 yr

Handled audits and inventory accuracy across inbound and outbound departments. Optimized warehouse layout, enforced safety policies, and coordinated vendor appointments to streamline receiving.