Jan 2021 – Present · 5 yrs 4 mos

• Managed daily fleet and warehouse operations, overseeing vehicle scheduling, inventory control, dispatch, and logistics coordination to ensure on-time deliveries and operational efficiency. Supervised and trained warehouse staff and drivers, improving productivity, safety compliance, and performance metrics through standard operating procedures (SOPs). Monitored fleet maintenance programs, preventive servicing schedules, fuel usage, and vehicle compliance to reduce downtime and control operational costs. Implemented inventory management systems, conducted regular audits, and maintained accurate stock records using ERP/WMS software to optimize supply chain processes. Ensured compliance with safety regulations, transportation laws, and company policies while analyzing KPIs and generating operational reports for senior management.

Oct 2017 – Aug 2020 · 2 yrs 10 mos

• Managed daily administrative operations including student records, scheduling, admissions support, documentation, and coordination with faculty, parents, and school leadership. Provided technical support for classroom technology, learning management systems (LMS), computer labs, printers, and network devices, ensuring minimal downtime and smooth academic operations. Coordinated IT troubleshooting, software installations, system updates, and user account management while maintaining data security and compliance with school policies. Assisted in organizing school events, examinations, staff meetings, and training sessions, ensuring effective communication and logistical support. Maintained inventory of IT equipment and office supplies, tracked assets, prepared reports, and supported budgeting and procurement processes.

Aug 2017 – Aug 2020 · 3 yrs

• Managed daily administrative operations including student records, scheduling, admissions
• support, documentation, and coordination with faculty, parents, and school leadership.
• Provided technical support for classroom technology, learning management systems (LMS),
• computer labs, printers, and network devices, ensuring minimal downtime and smooth academic
• operations.
• Coordinated IT troubleshooting, software installations, system updates, and user account
• management while maintaining data security and compliance with school policies.
• Assisted in organizing school events, examinations, staff meetings, and training sessions, ensuring
• effective communication and logistical support.
• Maintained inventory of IT equipment and office supplies, tracked assets, prepared reports, and
• supported budgeting and procurement processes.

Oct 2013 – Jun 2017 · 3 yrs 8 mos · Noida, Uttar Pradesh, India and California USA · On-site

• Coordinated project activities, timelines, resources, and deliverables to ensure successful
• completion within scope, budget, and deadlines.
• Developed and maintained project documentation including schedules, status reports, risk logs,
• and stakeholder communications using project management tools (MS Project, Asana, Jira, or
• similar).
• Monitored project progress, tracked KPIs, and identified risks or issues, implementing corrective
• actions to maintain alignment with project objectives.
• Facilitated cross-functional communication between stakeholders, vendors, and internal teams
• to streamline workflows and improve collaboration.
• Assisted in budget tracking, procurement coordination, and contract administration while
• ensuring compliance with company policies and quality standards.

Oct 2013 – Jun 2017 · 3 yrs 8 mos

• Coordinated project activities, timelines, resources, and deliverables to ensure successful completion within scope, budget, and deadlines. Developed and maintained project documentation including schedules, status reports, risk logs, and stakeholder communications using project management tools (MS Project, Asana, Jira, or similar). Monitored project progress, tracked KPIs, and identified risks or issues, implementing corrective actions to maintain alignment with project objectives. Facilitated cross-functional communication between stakeholders, vendors, and internal teams to streamline workflows and improve collaboration. Assisted in budget tracking, procurement coordination, and contract administration while ensuring compliance with company policies and quality standards.

Jun 2012 – Oct 2013 · 1 yr 4 mos · Delhi, India and Singapour · On-site

• Managed regional scrap sales operations across Asia for solar chips and photovoltaic (PV)
• materials, developing new business opportunities and maintaining long-term client
• relationships.
• Negotiated pricing, contracts, and bulk sales agreements with recyclers, manufacturers, and
• traders to maximize revenue and optimize scrap recovery value.
• Analyzed market trends, commodity pricing, and demand forecasts to implement strategic sales
• plans and improve profit margins.
• Coordinated logistics, export documentation, and cross-border shipments, ensuring compliance
• with international trade regulations and environmental standards.
• Collaborated with production, quality control, and supply chain teams to monitor scrap
• generation, inventory levels, and material segregation for efficient resale and recycling
• processes.

Oct 2009 – Jun 2012 · 2 yrs 8 mos

• Identified and developed new business opportunities for IT services and solutions, including software development, SaaS, cloud computing, cybersecurity, and digital transformation projects. Generated qualified leads through cold calling, email campaigns, LinkedIn outreach, networking, and RFP/RFI responses to expand client portfolio and drive revenue growth. Conducted client needs assessments, delivered product presentations, and collaborated with technical teams to create customized proposals and solution offerings. Negotiated contracts, pricing, and service-level agreements (SLAs), ensuring successful deal closures and long-term client retention. Maintained CRM database (Salesforce, HubSpot, Zoho, or similar), tracked sales pipeline metrics, forecasted revenue, and prepared performance reports for senior management.