Amandeep Kaur Dhillon

Operations Associate

Calgary, Alberta, Canada14 yrs 6 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Expert in Supply Chain Management and Logistics.
  • Proven track record in Project Management.
  • Strong technical support and IT systems development skills.
Stackforce AI infers this person is a Logistics and Supply Chain Management expert with strong Project Management capabilities.

Contact

Skills

Core Skills

Supply Chain ManagementOperations AdministrationLogistics ManagementWarehouse ManagementTechnical SupportProject ManagementBusiness Development

Other Skills

WMS ImplementationsIT systems developmentCustomer ServiceProject Progress TrackingSoftware InstallationWarehouse OperationsContract NegotiationCompliance RegulationsDaily Operations ManagementService-Level Agreements (SLA)Report PreparationFleet OperationsFederal & State Regulatory ComplianceRevenue & Profit GrowthOperational Efficiency

Experience

14 yrs 6 mos
Total Experience
3 yrs 11 mos
Average Tenure
5 yrs 4 mos
Current Experience

Grd trucking ltd

Administration and Logistic Manager

Jan 2021Present · 5 yrs 4 mos · Calgary, Alberta, Canada · Hybrid

  • Managed end-to-end dispatch operations for a commercial fleet, including route planning, load optimization, driver scheduling, and real-time issue resolution to meet service level agreements (SLAs).
  • Oversaw fleet management activities such as vehicle utilization, preventive maintenance scheduling, fuel monitoring, compliance tracking, and coordination with vendors to reduce downtime and operating costs.
  • Directed administrative operations in high-volume environment, managing
  • complex schedules and serving as primary contact for staff and stakeholders.
  • Oversaw daily office logistics, including guest reception, mail distribution, inventory management, and facility service coordination.
  • Facilitated recruitment processes by drafting job postings, scheduling interviews, and managing onboarding and offboarding documentation.
  • Maintained meticulous employee records while ensuring 100% compliance with privacy and confidentiality policies.
  • Managed financial administration by processing expense claims and purchase requests to support accurate budget tracking.
  • Utilized Excel and internal tracking systems to maintain robust databases and generate detailed operational reports.
  • Collaborated with cross-functional teams to drive process improvements and ensure successful project delivery.
  • Systematized records management by organizing digital and physical filing systems for audit readiness.
  • Administered driver payroll processes, including timecards, mileage tracking, overtime calculations, and payroll approvals, ensuring accuracy and compliance with Canadian labour standards.
  • Supervised, trained, and evaluated dispatchers and drivers; enforced safety policies, Hours of Service (HOS), and transportation regulations to maintain compliance and performance standards.
  • Analyzed operational KPIs (on-time delivery, cost per mile/km, driver productivity, payroll accuracy) and implemented continuous improvement initiatives to improve efficiency and profitability.
WMS ImplementationsOperations AdministrationSupply Chain ManagementIT systems developmentCustomer ServiceProject Progress Tracking+54

Grd trucking ltd.

Logistic and Warehouse Manager

Jan 2021Present · 5 yrs 4 mos

  • Managed daily fleet and warehouse operations, overseeing vehicle scheduling, inventory control, dispatch, and logistics coordination to ensure on-time deliveries and operational efficiency. Supervised and trained warehouse staff and drivers, improving productivity, safety compliance, and performance metrics through standard operating procedures (SOPs). Monitored fleet maintenance programs, preventive servicing schedules, fuel usage, and vehicle compliance to reduce downtime and control operational costs. Implemented inventory management systems, conducted regular audits, and maintained accurate stock records using ERP/WMS software to optimize supply chain processes. Ensured compliance with safety regulations, transportation laws, and company policies while analyzing KPIs and generating operational reports for senior management.
Logistics CoordinationInventory ControlFleet ManagementSOP ImplementationKPI MonitoringSafety Compliance+2

Ciis

2 roles

Technical Support Administrator

Oct 2017Aug 2020 · 2 yrs 10 mos

  • Managed daily administrative operations including student records, scheduling, admissions support, documentation, and coordination with faculty, parents, and school leadership. Provided technical support for classroom technology, learning management systems (LMS), computer labs, printers, and network devices, ensuring minimal downtime and smooth academic operations. Coordinated IT troubleshooting, software installations, system updates, and user account management while maintaining data security and compliance with school policies. Assisted in organizing school events, examinations, staff meetings, and training sessions, ensuring effective communication and logistical support. Maintained inventory of IT equipment and office supplies, tracked assets, prepared reports, and supported budgeting and procurement processes.
Technical SupportLearning Management SystemsIT TroubleshootingSoftware InstallationData Security

Administrator & Technical Support Coordinator

Aug 2017Aug 2020 · 3 yrs

  • Managed daily administrative operations including student records, scheduling, admissions
  • support, documentation, and coordination with faculty, parents, and school leadership.
  • Provided technical support for classroom technology, learning management systems (LMS),
  • computer labs, printers, and network devices, ensuring minimal downtime and smooth academic
  • operations.
  • Coordinated IT troubleshooting, software installations, system updates, and user account
  • management while maintaining data security and compliance with school policies.
  • Assisted in organizing school events, examinations, staff meetings, and training sessions, ensuring
  • effective communication and logistical support.
  • Maintained inventory of IT equipment and office supplies, tracked assets, prepared reports, and
  • supported budgeting and procurement processes.
Technical SupportLearning Management SystemsIT TroubleshootingSoftware InstallationData Security

Esq management solutions india pvt ltd

Business Development and Project Manager

Oct 2013Jun 2017 · 3 yrs 8 mos · Noida, Uttar Pradesh, India and California USA · On-site

  • Coordinated project activities, timelines, resources, and deliverables to ensure successful
  • completion within scope, budget, and deadlines.
  • Developed and maintained project documentation including schedules, status reports, risk logs,
  • and stakeholder communications using project management tools (MS Project, Asana, Jira, or
  • similar).
  • Monitored project progress, tracked KPIs, and identified risks or issues, implementing corrective
  • actions to maintain alignment with project objectives.
  • Facilitated cross-functional communication between stakeholders, vendors, and internal teams
  • to streamline workflows and improve collaboration.
  • Assisted in budget tracking, procurement coordination, and contract administration while
  • ensuring compliance with company policies and quality standards.
Project ManagementBudget TrackingStakeholder CommunicationRisk ManagementCross-Functional Collaboration

Esq management solutions limited

Project Coordinator

Oct 2013Jun 2017 · 3 yrs 8 mos

  • Coordinated project activities, timelines, resources, and deliverables to ensure successful completion within scope, budget, and deadlines. Developed and maintained project documentation including schedules, status reports, risk logs, and stakeholder communications using project management tools (MS Project, Asana, Jira, or similar). Monitored project progress, tracked KPIs, and identified risks or issues, implementing corrective actions to maintain alignment with project objectives. Facilitated cross-functional communication between stakeholders, vendors, and internal teams to streamline workflows and improve collaboration. Assisted in budget tracking, procurement coordination, and contract administration while ensuring compliance with company policies and quality standards.
Project ManagementBudget TrackingStakeholder CommunicationRisk ManagementCross-Functional Collaboration

Rec

Asia Scrap Sales Executive

Jun 2012Oct 2013 · 1 yr 4 mos · Delhi, India and Singapour · On-site

  • Managed regional scrap sales operations across Asia for solar chips and photovoltaic (PV)
  • materials, developing new business opportunities and maintaining long-term client
  • relationships.
  • Negotiated pricing, contracts, and bulk sales agreements with recyclers, manufacturers, and
  • traders to maximize revenue and optimize scrap recovery value.
  • Analyzed market trends, commodity pricing, and demand forecasts to implement strategic sales
  • plans and improve profit margins.
  • Coordinated logistics, export documentation, and cross-border shipments, ensuring compliance
  • with international trade regulations and environmental standards.
  • Collaborated with production, quality control, and supply chain teams to monitor scrap
  • generation, inventory levels, and material segregation for efficient resale and recycling
  • processes.
Sales ManagementContract NegotiationMarket AnalysisLogistics CoordinationClient Relationship ManagementBusiness Development

Открытые технологии

Business Development Executive

Oct 2009Jun 2012 · 2 yrs 8 mos

  • Identified and developed new business opportunities for IT services and solutions, including software development, SaaS, cloud computing, cybersecurity, and digital transformation projects. Generated qualified leads through cold calling, email campaigns, LinkedIn outreach, networking, and RFP/RFI responses to expand client portfolio and drive revenue growth. Conducted client needs assessments, delivered product presentations, and collaborated with technical teams to create customized proposals and solution offerings. Negotiated contracts, pricing, and service-level agreements (SLAs), ensuring successful deal closures and long-term client retention. Maintained CRM database (Salesforce, HubSpot, Zoho, or similar), tracked sales pipeline metrics, forecasted revenue, and prepared performance reports for senior management.
Business DevelopmentLead GenerationContract NegotiationCRM ManagementClient Needs Assessment

Education

Amity University

Bachelor's Degree

University of Northampton

Master's Degree

Stackforce found 100+ more professionals with Supply Chain Management & Operations Administration

Explore similar profiles based on matching skills and experience