Amit Haralalka

Head of Growth

Mumbai, Maharashtra, India18 yrs 1 mo experience
Most Likely To SwitchAI Enabled

Key Highlights

  • Expert in driving growth in fintech marketing.
  • Published author with diverse insights in consumer behavior.
  • Fluent in Mandarin, enhancing global market reach.
Stackforce AI infers this person is a Fintech Growth Marketing Expert with extensive experience in consumer engagement and strategic marketing.

Contact

Skills

Core Skills

Growth MarketingFintech StrategyStrategic PlanningOperations ManagementProduct LaunchProduct ManagementCustomer ExperienceLoyalty Program ManagementBusiness DevelopmentMarket ExpansionMarketing ManagementCampaign Strategy

Other Skills

AI experimentsAcquisitionAdvertisingAnalyticsB2B MarketingBloggingCRMConsultingConsumer BehaviourConsumer insightsCustomer EngagementCustomer InsightCustomer Relationship Management (CRM)Customer platformsDigital Marketing

About

As Growth Marketing Head for Tata Neuโ€™s fintech businesses, I'm driving growth (acquisition and retention) across our credit cards, personal loans, insurance, investments and payments offerings that serve millions of consumers. What I Do: - Lead marketing strategy and execution for one of India's fastest-growing fintech ecosystems - Manage a cross-functional team comprising of growth, brand, creative and content marketers. - Leverage #AI-in-Marketing to drive outcomes and efficiency across the full funnel My Journey: - Spent 18+ years navigating the consumer internet landscape, from customer loyalty to eCommerce and fintech. - I've had the privilege of working across cultures - USA, Europe, China and India - gaining diverse and global insights in consumer behaviour. Beyond Work: ๐Ÿ“š Published author of "The Fresh Brew" - 25 entrepreneurial stories, Foreword by Dr. APJ Abdul Kalam โœ๏ธ Written for publications like The Economic Times, Indian Express, Financial Express, Retail in Asia, etc. ๐ŸŒ Fluent (and certified) Mandarin Chinese speaker Education: - MBA, IIM Lucknow - B.E. (Computer Engineering), BIT Mesra Read my blog: FunnelShift: https://funnelshift.medium.com - where I write about the evolution of marketing.

Experience

18 yrs 1 mo
Total Experience
3 yrs 7 mos
Average Tenure
6 yrs 11 mos
Current Experience

Tata digital

3 roles

Head of Growth Marketing (Financial Services)

May 2024 โ€“ Present ยท 2 yrs 1 mo

  • Categories:
  • 1. Credit cards: Co-branded with HDFC and SBI
  • 2. Lending: Personal loans, home loans, gold loans
  • 3. Insurance: Term, ULIP, Health, Motor
  • 4. Investments: Fixed Deposits & Bonds
  • 5. Payments: BillPay, Gift Cards and UPI
  • Focus areas:
  • Growth: Acquisition, Retention, Funnels/CRO
  • Channels: App, CRM, Perf, Social, Content
  • Other areas: Consumer insights, AI experiments
GrowthAcquisitionRetentionConsumer insightsAI experimentsGrowth Marketing+1

Strategy - CEO Office / Chief of Staff

Promoted

May 2021 โ€“ Apr 2024 ยท 2 yrs 11 mos

  • Strategy | Planning | Operations
  • As the overall program manager, was privileged to have anchored the launch of Tata Neu App, during Tata IPLโ€™22.
StrategyPlanningOperationsStrategic PlanningOperations Management

Product Head - Loyalty @ Tata Neu

May 2019 โ€“ Apr 2021 ยท 1 yr 11 mos

  • Part of founding team; built key consumer platforms, including unified customer identity, and flagship loyalty program: NeuPass
Customer platformsLoyalty programsProduct ManagementCustomer Experience

Capillary technologies

3 roles

Vice President & GM - China

Promoted

Aug 2015 โ€“ May 2019 ยท 3 yrs 9 mos

  • Growth and profitability of China business
  • Built CX on WeChat & Alibaba (Tmall/TAOBAO)
GrowthProfitabilityCustomer ExperienceBusiness DevelopmentMarket Expansion

Director - Customer Success (US & Europe)

Promoted

Aug 2013 โ€“ Aug 2015 ยท 2 yrs

Associate Director - Marketing

Aug 2012 โ€“ Jul 2013 ยท 11 mos

  • Joined pre-Series A, part of leadership team

Lodha group

Associate General Manager - Marketing

Apr 2011 โ€“ Aug 2012 ยท 1 yr 4 mos ยท Mumbai Metropolitan Region

  • Design and implement 360-degree marketing campaigns to achieve revenue objectives across:
  • > ATL/BTL Marketing: including Print, Outdoor; and PR/Events and strategic alliances
  • > Online Marketing: Web initiatives, Database marketing, CRM, Email marketing.
  • > Offline Customer Experience at offline / point-off-sale.
Marketing CampaignsRevenue ObjectivesMarketing ManagementCampaign Strategy

Quetzal verify private limited

Business Development Manager

Jul 2008 โ€“ Jun 2009 ยท 11 mos

  • Managed sales and operations for the Start-up founded by IIT/IIM Alumni. At a time when startups where nowhere near as cool and hot as they are today :-)

Cognizant

Analyst (CRM)

Apr 2006 โ€“ Jul 2008 ยท 2 yrs 3 mos

Education

Indian Institute of Management, Lucknow

MBA โ€” Marketing & Strategy

Jan 2009 โ€“ Jan 2011

University of Michigan - Stephen M. Ross School of Business

Tata Group Executive Leadership Program (TGELS) โ€” Execucutive Education

Birla Institute of Technology, Mesra

B. E. โ€” Computer Engineering

Jan 2002 โ€“ Jan 2006

Don Bosco School, Park Circus, Kolkata

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