Amit Yadav

Operations Associate

Mumbai, Maharashtra, India10 yrs 10 mos experience

Most Likely To Switch

Key Highlights

Expert in last mile fleet operations management.
Proven track record in optimizing operational efficiency.
Strong background in finance and healthcare operations.

Stackforce AI infers this person is a Logistics and Healthcare Operations Manager with expertise in E-Commerce.

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Skills

Core Skills

Operations ManagementProject ManagementFinance

Other Skills

E-CommerceProduction PlanningProcess ManagementCustomer ServiceMicrosoft ExcelTeam ManagementLeadershipHospitality IndustryManagement Information Systems (MIS)SalesCommunication

About

Having worked in the hospitality industry, I have learned a lot from my clients. My goal is to grow as much as I can with my company. This helps me grow not only with business but personally. I want to help more people to reach their own financial freedom. The idea of being financially independent comes true and is helping thousands to create a life they love.

Experience

10 yrs 10 mos

Total Experience

1 yr 6 mos

Average Tenure

1 yr 10 mos

Current Experience

Blinkit

Manager- Last Mile

Jul 2024 – Present · 1 yr 10 mos · Mumbai, Maharashtra, India · Remote

Managing end-to-end last mile fleet operations ensuring 100% shift availability.
Monitoring rider login hours, order fulfillment rate, and delivery compliance.
Coordinating daily with fleet vendors, riders, and store operations to maintain smooth workflow.
Ensuring proper rider onboarding, training, payouts, and documentation (KYC, contracts, IDs).
Handling rider churn, absenteeism, and maintaining required fleet strength for peak days.
Ensuring delivery SLAs, OTP issues, customer escalations, order delays, and payout disputes are resolved.
Optimizing fleet deployment to reduce cost & improve productivity.
Preparing daily/weekly MIS – fleet strength, login hours, delivery performance, payout summary.
Supporting new store launches, rider ID migration, and operational setup.

E-CommerceProduction PlanningProcess ManagementOperations ManagementProject ManagementCustomer Service+3

Tatvacare

Business Development Manager

Jun 2023 – Feb 2024 · 8 mos · Mumbai, Maharashtra, India · On-site

Docon technologies

Operations Manager

Nov 2021 – Apr 2023 · 1 yr 5 mos · Mumbai, Maharashtra, India · On-site

Responsible for overall operation.
Responsible for team of 2 Trainers and 30-35 Pharmacist.
Operations are Empowered by two software Redbook And Retalio.
Managing one cluster in Mumbai where as many as 45 clinics are there.
Each clinic has three different verticals In Clinic Pharmacy , Virtual Pharmacy , Virtual Diagnostic.
Responsible for all new hiring and educating them on for entire process.
Managing Monthly billing for entire cluster.
Responsible for Onboarding new counters.
Arranging and Managing assets and Infra for every counter.
Responsible for procuring and making available Medicine for each clinic from Warehouse as well local markets.
If any issue arrived at any site must arrange meeting with clients and resolve issue.
Monitoring monthly GMV and if counter making less revenue must come with an idea and keep close monitor on it if still doesn't change then have to shut off business.
Auditing every counter once in a month.