Mar 2022 – Aug 2025 · 3 yrs 5 mos · Bengaluru, Karnataka, India

• Leading the strategic alignment of BT Group's people strategy and HR operating models to digital accelerators, enhancing global HR experience and productivity.
• Spearheading the integration of advanced HR technologies like ServiceNow, Sprinklr, innovation with AI for process interventions across high impact touch points in employee lifecycle.
• Providing strategic advisory on overhaul of people frameworks and processes to promote organizational agility and engagement.

May 2019 – Mar 2022 · 2 yrs 10 mos · Bengaluru, Karnataka, India

• Led a team of HR Specialists and HR Business Partners, responsible to curate and deliver a seamless and impactful people experience across PAN India. Operated as the Centre of excellence and led the strategy, design and implementation of org-wide people policies, processes and systems.
• Business Partnerships :
• Partnered with Leadership and Managers to drive the achievement of business objectives by maximising people potential and performance through workforce planning, organisational design and implementation of effective talent development initiatives and frameworks, increasing talent density and engagement across the organisation.
• Operational Excellence :
• Designed and implemented robust people and systemic processes at the early stages, driving operational excellence and statutory compliance across the employee lifecycle and laying a strong foundation of trust to deliver the right people experience. Drove change management while the organisation structure, culture and processes went through a massive transition through this phase.
• Technology implementations :
• Drove digitisation and system implementation across design, testing and data migration phases. Owned the setup of the right information, work and process flows across all lifecycle modules like Recruitment, Onboarding, Performance Management (MBO & OKR), Continuous Feedback, Rewards and Recognition, Payroll, Separation and other life-cycle events with a vision to automate all interventions at high-impact moments to deliver a seamless experience.
• Drove successful adoption of the system across PAN India.
• Organisational Health :
• Introduced multiple interventions across the employee life- cycle, seeking feedback continuously to identify developmental areas to improve org health. Translated data-driven insights from employee feedback and e-NPS surveys to HR programs and initiatives resulting in enhanced employee experience and engagement, driving retention and high-performance.

Apr 2018 – May 2019 · 1 yr 1 mo

Apr 2016 – Aug 2017 · 1 yr 4 mos · Bengaluru Area, India

• Part of an early age start-up. Set up a dynamic HR framework in alignment with the objectives of the organization while maximizing employee potential by building and fostering a positive work culture. Partnered with the Management to design organizational strategy & direction. Established HR policies & procedures to guide the execution of hiring, benefits administration, orientation, training, employee relations, payroll/salary administration and performance management, enabling the setup of an efficient HR Department.

Dec 2015 – Apr 2016 · 4 mos · Bengaluru Area, India

• Part of the Google People services Team based out of Google’s facility in Bangalore, responsible to discover passive talent for Google in hard-to reach places. Responsible to partner with recruiters and use Google tools and resources to source the best untapped talent in the world. Focusing on helping recruiters and Hiring Managers scale the growth required as a company and improve the yield across all talent channels for staffing.

Apr 2014 – Oct 2015 · 1 yr 6 mos · Bengaluru Area, India