✍️Amy Burns

Product Manager

Belfast, United Kingdom16 yrs 6 mos experience

Highly Stable

Key Highlights

Experienced Technical Writer in the software industry.
Proficient in Xamarin development for mobile applications.
Strong background in User Experience Writing and Technical Documentation.

Stackforce AI infers this person is a Technical Writer with expertise in Software Development and User Experience in the SaaS industry.

Contact

Skills

Core Skills

User Experience WritingTechnical Writing

Other Skills

Release NotesmacOSTechnical DocumentationJavaVisual Basic .NET (VB.NET)XamarinXamarin.iOSXamarin.AndroidXamarin.FormsAgile Project ManagementiOSC#WindowsOperating SystemsVisual Studio

About

I'm an experienced Technical Writer with a demonstrated history of working in the computer software industry. Skilled in macOS, Windows, Technical Documentation, Java, and Visual Basic .NET (VB.NET). As a Xamarin certified mobile developer I am proficient in Xamarin.iOS, Xamarin.Android, and Xamarin.Forms. I'm a strong engineering professional with a Bachelor of Science (B.Sc.) focused in Computing & Information Technology from Queen's University Belfast.

Experience

16 yrs 6 mos

Total Experience

2 yrs 4 mos

Average Tenure

2 mos

Current Experience

Google deepmind

Product Manager

Mar 2026 – Present · 2 mos

Vercel

2 roles

Staff DX Engineer

Promoted

Apr 2024 – Feb 2026 · 1 yr 10 mos

Senior Content Developer

Mar 2022 – Apr 2024 · 2 yrs 1 mo

Github

2 roles

Senior Content Designer

Promoted

Aug 2021 – Feb 2022 · 6 mos

User Experience Writing

Content Writer

Mar 2020 – Aug 2021 · 1 yr 5 mos

Release NotesTechnical Writing

Microsoft

3 roles

Senior Copywriter

Nov 2019 – Jun 2020 · 7 mos

Release NotesUser Experience Writing

Program Manager 2

Promoted

Jul 2018 – Nov 2019 · 1 yr 4 mos

Lead the acquisition and "first run" effort for Visual Studio for Mac, the .NET IDE on a Mac. This includes creating and managing a backlog for numerous products: the installer, the first run experience, the updater, and the website.
Customer and product development. Through numerous interviews, quick pulses, and surveys with customers I'd learn about the types of issues that were impacting different types of users. I could then start developing or improving products to fix the gap, working with customers the entire time to get feedback throughout the entire design process.
Drive adoption of the product through community involvement including talking at conferences and in videos, social media, and blogging
Manage the Visual Studio for Mac documentation.

Release NotesUser Experience Writing

Content Developer

Jul 2016 – Jul 2018 · 2 yrs

Managed all the Visual Studio for Mac content.
Moved content from developer.xamarin.com to docs.microsoft.com
Helped to write and maintain Xamarin content, particularly the Xamarin.iOS documentation.
Developed a new getting started experience for a brand new prototyping tool.

Release NotesTechnical Writing

Xamarin

Technical Writer/ Developer

Jul 2013 – Jul 2016 · 3 yrs · Belfast, United Kingdom. Boston, MA

Wrote and maintained Xamarin content for all types of developers, from beginner to advanced.
Created samples in C# to demonstrate various Xamarin.iOS APIs.
Wrote Xamarin Insights API documentation.
Converted samples from Obj-C/Swift to C# from Xamarin.iOS demonstration.