Jun 2025 – Aug 2025 · 2 mos

Aug 2022 – Mar 2024 · 1 yr 7 mos

• Working for Tata Consultancy services at Coop project on Blue prism tool as a RPA Administrator. Provide Administrative support to any kind of issue on Windows server 2016. Roles & Responsibilities – Maintaining the systems and servers of a business’ Windows operating system. Includes installing, configuring and supporting Windows based physical and virtual servers and deploying and testing Windows operating systems including virus updates, patches and performance tuning. Apart from that, create new accounts, recovers lost passwords and keep the data secure.

Apr 2021 – Feb 2022 · 10 mos

• Working for Tata Motors Finance Project. Working on Symphony Summit tool for ticketing. Provide Server support, MS office related support, OS imaging, Active Directory support, and Domain related support to the user. Apart from it, basic support on Intranet and Internet. Roles and responsibilities – Maintaining the systems and servers of a business’ Windows operating system. Apart from it, Upgrading software and hardware, storing and organizing data, and developing processes and protocols. Install and configure require softwares and active directory support.

Sep 2019 – Oct 2020 · 1 yr 1 mo

• Used to provide Support related to Servers, Laptop or Desktop to the user. Apart from it, used to provide basic network related support. Roles and responsibilities- Troubleshoot technology issues, Install and maintain equipment and software. Perform remote support and help the new employee with their work station. Apart from it, maintain and upgrade equipment as needed.

Jan 2018 – Feb 2019 · 1 yr 1 mo

• Used to work for Flipkart Process. Needed to check all the parameters accordingly are matching to update the Products on the platform. Roles and responsibilities – Needed to match the product parameters according to the terms and upload it to the Flipkart portal.

Apr 2016 – Oct 2016 · 6 mos

• Used to provide Technical support to HP client. Needed to analyse the problem and provide them resolution accordingly over the phone. Roles and responsibilities- Resolve internal or external issues happening on a desktop or laptop over the phone.