Apr 2022 – Oct 2023 · 1 yr 6 mos

• Lead daily stand-ups, sprint planning, reviews, and retrospectives.
•  Assist in backlog refinement and prioritization.
•  Guide the team in Agile practices and self-organization.
•  Identify and resolve obstacles hindering team progress.
•  Facilitate communication between team members and stakeholders.
•  Encourage reflection and implementation of process improvements.
•  Track team performance metrics like velocity and burn-down charts.
•  Ensure adherence to Scrum values and best practices.
•  Create a safe environment for raising issues and encourage collaboration.
•  Advocate for Agile methodologies within the organization.

Aug 2021 – Mar 2022 · 7 mos

• Identifying and removing obstacles that prevent the team from achieving their goals.
• Educating and coaching the team on Scrum and Agile best practices.
• Fostering a collaborative environment within the team.
• Helping the Product Owner maintain a well-organized and prioritized backlog.
• Ensuring the team understands the requirements and the goals of each user story.
• Facilitating communication between the Product Owner and stakeholders.
• Ensuring the team follows Scrum practices and principles.
• Encouraging the team to continuously improve their processes through retrospectives and other feedback mechanisms.
• Tracking and reporting key metrics (e.g., velocity, burndown charts) to monitor team performance and progress.

Jun 2019 – Jul 2021 · 2 yrs 1 mo · Pune, Maharashtra, India

• Assisted Scrum Master with Agile ceremonies, backlog grooming, sprint
• planning, and daily stand-ups.
•  Supported team in adopting Agile practices, ensuring effective collaboration
• and resolving impediments.
•  Collaborated with product owner and stakeholders to prioritize the product
• backlog and communicate project status.
•  Organized and conducted retrospective meetings to gather feedback and
• drive process improvements.
•  Planned Agile best practices to enhance team cohesion and productivity,
• promoting Agile as a strategic asset.
•  Researched Scrum trends and addressed team feedback to resolve conflicts
• and issues.
• Monitoring pending transactions and connecting with user to get it processed
•  Communicating with clients in case of major issues.
•  Worked on ServiceNow ticketing tool.
•  Worked on testing functionalities as per user requirements.
•  Worked with the Leads to discuss various ideas/solutions, issues, and timelines.
•  Encouraged identification and implementation of innovative ideas to yield
• effort savings.
•  Participated in requirement gathering through various meetings and
• interactions with Leads.

Jan 2017 – Apr 2019 · 2 yrs 3 mos · Bengaluru, Karnataka, India

Jun 2015 – Nov 2016 · 1 yr 5 mos · Bengaluru, Karnataka, India

Feb 2014 – Jun 2015 · 1 yr 4 mos · Pune, Maharashtra, India · On-site