Jun 2024 – Present · 2 yrs · Greater Seattle Area

• As Software Engineering Manager for Business Operations Tools within Disney Enterprise & ESPN Product & Technology, I lead a team of software engineers in developing and sustaining business applications that fuel operations, efficiency, velocity, and data maturity for the Disney Enterprise.

Nov 2022 – Nov 2024 · 2 yrs

Jun 2022 – May 2024 · 1 yr 11 mos · Greater Seattle Area

• I lead the Developer Platforms, Integrations Engineering, Events Messaging, and Database Engineering teams.
• Collaborating with a talented team of engineers, we’re building modern engineering enablement platforms that accelerate organizations and drive long-term infrastructure efficiencies.
• Key Objectives:
• Evolve a bespoke Developer Platform to leverage modern industry standard solutions (e.g., GitLab CICD, Terraform, Kubernetes, Kafka).
• Deliver Golden Paths with a Developer Portal to accelerate and standardize development processes, increasing our technical agility and developer productivity.
• Drive secure and reusable API and event stream integrations, enabling seamless communication across platforms.
• Establish infrastructure provisioning governance with self-service centrally managed Infrastructure as Code (IaC) templates, reducing infrastructure costs and increasing operational stability.

Apr 2021 – May 2022 · 1 yr 1 mo

• Following a company-wide reorganization, I led a newly formed Financial Data Intelligence team.
• I spearheaded the establishment of this large internationally based team of financial software and BI engineers, delivering finance and accounting data systems and applications, processing millions of transactions each day with complex and highly sensitive logic.
• Key Outcomes:
• Development of an automated real-time event driven financial processing system for Disney Music Royalties to reduce manual processing by 80% and enable faster and more reliable payment calculations.
• Strategic risk mitigation of an outdated accounting system no longer able to properly be supported, reducing operational support costs by $2 million, and effectively mitigating a multi-billion-dollar risk posed.

Jun 2019 – Apr 2021 · 1 yr 10 mos

• Within the Engineering Operations organization, I led Customer Solutions Engineering, serving internal Content Management and Editorial Tooling teams and products.
• Key Outcomes:
• Helped develop an incident response standard operating procedure and provided cross-org incident response training and reporting.
• Defined a planned maintenance communication and approval process engaging key engineering, product, and business stakeholders.
• Defined a talent pipeline development program, mentoring junior and mid-level engineers for professional advancement.
• Evangelized our teams’ services to leaders and internal partners to grow team value and impact.
• Supervised and mentored engineers to provide operational support, contribute features, execute cloud upgrade and migration projects, consult on custom business needs, and provide a talent pipeline for advancement to product development teams.

Jul 2016 – Jun 2019 · 2 yrs 11 mos

• As the Lead Software Engineer for the CMS Customer Solutions Engineering team, in addition to software and DevOps engineering contributions, I took point defining team standards and processes, tracking and reporting upgrade and migration projects, and reporting on team deliverables, utilization, and capacity.
• Key Outcomes:
• Implemented a cloud native re-architecture of an internally developed CMS (e.g., durable message queues, micro-services with event-driven APIs, dynamic configuration, scalable containers, multi-region high availability, infrastructure as code provisioning).
• Lead the team in the successful migration of twenty-five distributed CMS systems from on-prem data centers to the Cloud, significantly reducing upgrade timelines and operational support demand, while increasing feature availability and system reliability for business users.

Jan 2016 – Jun 2016 · 5 mos · Olympia, WA

• As a short-term, project-based contractor, I built a Java Spring Boot application with a JavaScript frontend using Angular that calculates provider rates and processes rate change requests for agencies providing housing and health care services to aging and disabled clients. This application replaced a legacy MS Access frontend and integrated with legacy backend relational databases.

May 2015 – Feb 2017 · 1 yr 9 mos · Tacoma, Wa

• www.Gr8TutoringHub.com
• Project Description: Built a self-sustaining tutor / student connection hub using Drupal CMS 7.0 core, plus contributed modules.
• Site features included:
• User accounts, roles and permissions
• Appointment Scheduling between end users
• User calendars integrated with the Commerce module
• Advanced use of views, panels and blocks
• Custom user profiles
• Entity References
• Dynamic Displays
• Custom Content Types
• Custom Theme Design
• Forums, Blogs and Social Media Integration
• E-Commerce
• Private messaging

Jul 2013 – Nov 2015 · 2 yrs 4 mos · Tacoma

• As the primary campus software engineer, I developed and maintained the student portal, and 40+ bespoke .Net applications.
• Key Outcomes:
• Developed open-source CMS Java plugins
• Completed PowerShell Certification
• Implemented improved on-prem infrastructure for scalability, high availability, load balanced environments.
• Led the implementation and integration of Oracle’s PeopleSoft software with TCC resources for the Statewide CTCLink Project: (https://www.sbctc.edu/colleges-staff/it-support/ctclink/default.aspx)

Dec 2011 – Jul 2013 · 1 yr 7 mos

• Dedicated developer and computer specialist for the Division of Administrative Services, reporting to the Vice Chancellor. Primarily responsible for Drupal CMS implementation, CMS module development, and content development for the UW Tacoma website.
• Highlights:
• Certifications: LEAN Process Improvement Specialist
• Drupal CMS Upgrade: Campus website upgrade from Drupal 6.0 to 7.0 (PHP module development)
• New Parking Citations Management System: Lead for end to end LEAN Project that included process mapping, customer interviewing, future process management, user acceptance testing, system development and delivery to production.
• Implementation of First Ever E-Commerce Applications for UW Tacoma: E-commerce applications I implemented and launched included Online Parking Permit Sales, Pay a Parking Citation Fine, Pay for a Placement Test, and New Student Enrollment Confirmation Fee

Jul 2011 – Nov 2011 · 4 mos

• Java Software Engineer on the Payment Services team for OpenMarket mobile transaction hub.
• Key Outcomes:
• Improved performance of complex SQL queries and transaction batch processing jobs, and contributed to the refactoring of legacy core code.
• Operating Systems: Ubuntu Linux

Jan 2011 – Jul 2011 · 6 mos

• As HR Training Coordinator, I proposed an idea to implement a web application with a MySQL DB backend to track employee training records. My proposal was accepted and I was offered an internship to complete it.
• Key Outcomes:
• End to end experience with the software development life cycle, from requirements gathering, delivery of functional specifications documentation, coordinating end user testing, and delivery of completed product.
• Performed cost benefit analysis and presented the metrics to executive leadership.

Jan 2008 – Jan 2010 · 2 yrs