Anita Wambui

Operations Associate

Nairobi, Nairobi County, Kenya2 yrs experience

AI Enabled

Key Highlights

Over 4 years of experience in administration and customer service.
Proficient in AI training and data analysis.
Strong skills in financial record keeping and administrative support.

Stackforce AI infers this person is a versatile professional in administrative support and customer service across various sectors.

Contact

Skills

Core Skills

Ai TrainingData AnalysisCustomer AnalysisAdministrative AssistanceFinance

Other Skills

ReviewingRankingCorrectingConversation ModelingHandling Edge CasesAdversarial TestingData verificationFraud DetectionCustomer InsightsMicrosoft OfficeOrganization SkillsMicrosoft OutlookMicrosoft ExcelAttention to DetailAnalytical Skills

About

Over 4+ Experience in administration and customer service

Experience

2 yrs

Total Experience

1 yr

Average Tenure

Current Experience

Imerit scholars

Ai trainer

Feb 2026 – Present · 4 mos · Kolkata · Remote

Reviewing, ranking, and correcting AI-generated answers to train models on quality, accuracy, and tone.
Conversation Modeling: Developing and refining dialogues for chatbots, teaching them how to interpret user intent and respond appropriately.
Handling Edge Cases: Identifying complex scenarios where the AI struggles and guiding it to provide better, more nuanced, or safer responses.
Adversarial Testing (Red Teaming): Actively attempting to provoke errors or inappropriate content from the AI to identify vulnerabilities and fix them.

ReviewingRankingCorrectingConversation ModelingHandling Edge CasesAdversarial Testing+2

Cloudflare

Data Annotator

Apr 2025 – Jul 2025 · 3 mos · Peponi road · Remote

Telesky ltd

Customer Service Representative

Oct 2024 – Jan 2025 · 3 mos · Parklands/Highridge ward · On-site

Data verification
Fraud Detection
Review data to identify key insights into business’s customers

Data verificationFraud DetectionCustomer InsightsCustomer Analysis

Communication authority of kenya

Authority’s internal Audit and Risk Assurance intern

Jan 2024 – Apr 2024 · 3 mos · Nairobi waiyaki way · On-site

Eed advisory

Administrative Assistant

Jan 2023 – Dec 2024 · 1 yr 11 mos · Nairobi County, Kenya · Hybrid

Microsoft OfficeOrganization SkillsMicrosoft OutlookMicrosoft ExcelAttention to DetailAnalytical Skills+16

Eed advisory, lavington

Administrative Assistance Specialist

Jan 2023 – Dec 2024 · 1 yr 11 mos

Assisted with financial record keeping including invoices and tracking payment to ensure accurate financial reporting. Maintained trackers and ensured the leave record are maintained. Processed and tracked employees time sheets to approve. Supported administrative staff with data entry tasks contributing to accurate record keeping. Assisted in handling petty cash account. Assisted in preparing presentation, documentation, and background materials for stakeholders engagement. Answered phones and performed clerical office functions to address queries, concerns and issues, escalating complaints to management. Assisted in bookings business travels and accommodation. Coordinated meeting rooms bookings ensuring spaces were prepared and equipped for various meetings. Provided logistical support for off-site meetings and events, ensuring materials and equipment are transported securely. Delivered and picked up documents, equipment or supplies. Preparing catalogues useful for the firm's research institute in the line of water, energy and climate. Established and maintained office files and activity Logs.

Financial record keepingData entryPresentation preparationClerical office functionsLogistical supportAdministrative Assistance+1