Dec 2021 – Nov 2025 · 3 yrs 11 mos · Gurugram, Haryana, India · Remote

• Have been working with Automotive client HERO Motocorp as a Senior Consultant for 3+ years.
• Responsibilities included:
• Gathering requirements from business/functional stakeholders using various elicitation techniques.
• Creating BRD’s, FRD’s and FDD’s of the business requirements for requirement traceability.
• Experienced working in Agile env.
• Create Use case and Activity diagrams.
• Experienced professional in Siebel Tools.
• Preparing test data and scripts for full regression testing in UAT (Pre- PROD) environments.
• Resolving and doing RCA of bugs/incidents/tickets as part of Go-Live support.
• Providing Support on weekends and during Festive times for fast invoicing/billing of customers at dealerships.
• Supported discussions in siebel Upgrade & Performance testing tasks.
• Analysing and optimising SQL queries with help of DBA to enhance the system performance.
• Using SQL Queries to fetch data for stakeholders and creating pivot charts to understand the business insights.
• Proficient in Excel to clean and transform the raw data.
• Closely working with the Scrum
• Master, stakeholders, SMEs and the other vendors for end-to-end deliveries in an Agile framework.
• Gathering requirements & analysing them to remove any gaps & converting them into User stories in JIRA.
• Mentoring junior developers and coaching the team.
• Bridging gap b/w business and Developers creating BPMN using Powerpoint/Visio.
• Using scrum events to identify bottlenecks and remove impediments.
• Ensure transparency, timely delivery, and alignment with safety, regulatory, and time-to-market goals.
• Coordinates timely response and support to production line customer issues and helps to ensure that team maintains adherence to Service Level Agreements (SLA).
• Documentation skills: BRDs, FRD, TDD and FDDs, Presentations
• Soft Skills: Communication skills, Team work
• Tech Skills: SQL, Siebel CRM, SAP, JSON, XML, API, PowerBi
• Business tools: JIRA, Confluence, Visio, Excel

Jun 2020 – Dec 2021 · 1 yr 6 mos · On-site

• Worked as a Siebel Developer for Japan’s largest 4-wheeler Automotive industry, helped in gathering business requirements with performance efficient solutions.
• Skilled in Stakeholder management, Requirement gathering, creating BRDs and TDDs for the client along with providing insights of the provided business cases.
• Assist in assessing potential solutions or technologies for customers.
• Worked with the QA teams to ensure that the delivered solution meets the requirements.
• Have worked on Applets, Business components and Business Services scripts and also created RTE, DVMs, LOVs and Workflows.
• Created BIP Reports for application invoices using Oracle Tool.
• Support user acceptance testing (UAT) before Go-Live.
• Resolving incidents/bugs after Go-Live- Production Support.
• Work alongside project managers, developers, and testers to ensure successful project delivery.
• Skills: Sprint planning, JIRA, Backlog grooming, Confluence.
• Tech skills: Excel, SQL, Siebel (Oracle CRM), Siebel scripting, Siebel configuration and EAI.
• Also worked for 2 years in AMS team to provide quick resolution of customer/end user tickets and fixing PROD bugs and issues.

Jul 2018 – Jun 2020 · 1 yr 11 mos · On-site

• Working with Giant 4-Wheeler Automotive clients of India.
• Analyze current business processes and identify areas for improvement.
• Develop requirements with efficient solutioning.
• Develop Business Requirement Documents (BRDs) or Functional Requirement Specifications (FRS) and TDD's of the requirements for future reference.

Jul 2017 – Aug 2017 · 1 mo · Ghāziābād Area, India

• Worked as summer intern in PCB designing and studied about various satellites and antenna theories

Jul 2016 – Aug 2016 · 1 mo · Green park, Delhi

• My role here was to analyse the patents, making its presentations, and bucketing the data

May 2016 – Jun 2016 · 1 mo · Nirmaan vihar, Delhi

• Did my summer training in MATLAB including simulinks.