Jun 2023 – Present · 3 yrs · Bengaluru, Karnataka, India · On-site

• End-to-end Workday HCM expertise in org structure, employee master data, rewards inputs, and exit processes, ensuring system accuracy and compliance across global regions.
• Key contributor to Workday implementations, leading UAT testing for 20+ features to enhance HR tech capabilities.
• Facilitated weekly global meetings and trained 30+ PBPs/PPMs, driving adoption of best practices and process improvements.
• Led data quality initiatives, improving org structure accuracy by 97% across GCC & India.
• Partnered with Legal & Compliance to close recovery cases, achieving zero new escalations post-transition.
• Managed 300+ annual offboardings with full compliance in formalities, F&F settlements, and payroll accuracy.
• Created 100+ Workday reports/dashboards for leadership, enabling real-time workforce insights.
• Built People Analytics dashboards in Power BI/Excel, improving decision-making across five business units.
• Designed early warning dashboards to flag potential HR risks, supporting proactive workforce planning.
• Served as Product Owner for People Analytics, achieving 95%+ data quality across global zones.
• Resolved 1,000+ monthly employee queries in payroll, rewards, and master data with a 99% on-time resolution rate.
• Supported Rewards & Payroll teams with complex case resolution, enhancing compliance and employee experience.
• Maintained audit-ready employee records for multi-geo HR audits.
• Automated change job letters in Workday, cutting manual effort by 80% and improving turnaround time.

Jul 2020 – May 2023 · 2 yrs 10 mos · Bengaluru, Karnataka, India · On-site

• Led end-to-end People Cycle processes, partnering with Senior Leadership Teams (SLT) & Business to ensure timely and accurate execution.
• Built strategic credibility as a trusted business partner by cultivating strong, long-term relationships with global stakeholders, fostering collaboration between HR and business leadership.
• Designed adoption tracking dashboards and implemented targeted interventions, leading to a significant increase in People Cycle completion rates.
• Drove employee development programs including mentoring initiatives, talent pool creation and special interest groups that enhanced engagement and supported long-term retention strategies.
• Formulated end-to-end project plans and coordinated cross-functional communications for Talent Management initiatives, ensuring alignment with corporate objectives.
• Partnered with cross-functional teams to integrate systems seamlessly, maintaining a frictionless employee experience during organizational changes.
• Analyzed People Cycle activities and reviewed metrics to identify talent trends, performance gaps, and opportunities for targeted development.
• Managed 100+ targeted distribution lists for precise and relevant talent communications, ensuring accurate SharePoint documentation for governance and compliance purposes.
• Oversaw LMS and LinkedIn Learning administration for 2,000+ global learners, tracking progress, completions, and certifications.
• Developed and maintained SharePoint hubs to centralize resources for 20+ Lean Six Sigma initiatives and global learning programs.
• Created and analyzed learning program performance dashboards, generating actionable insights for continuous improvement.
• Conducted comprehensive learning needs analyses and delivered instructor-led sessions for 500+ employees across multiple geographies.
• Collaborated with business leaders to design targeted learning pathways, addressing both functional expertise and leadership capability building.

Mar 2018 – Jun 2020 · 2 yrs 3 mos · Bengaluru, Karnataka, India · On-site

• Executed a high volume of annual transactions in SAP SHARP Ops with zero payroll delays, ensuring full compliance with global standards.
• Partnered with onboarding and staffing teams to issue employee IDs and complete payroll activation within 24–48 hours meeting defined SLAs.
• Authored and updated 20+ SOPs, RACI matrices, and process guides, enhancing operational clarity and audit preparedness.
• Delivered end-to-end master data services across 10+ global regions, ensuring consistent, accurate, and scalable HR records.
• Led policy integration and data standardization efforts during M&A projects, enabling smooth organizational transitions.
• Utilized automation tools to cut data entry errors by 40% and accelerate workflow productivity.
• Produced data-driven dashboards and analytical reports to equip leadership with actionable business insights.
• Served as the HR subject-matter expert for external surveys (VOE, NCNS), driving benchmarking and optimization of employee lifecycle processes.