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Ankita Chauhan

Digital Marketing Specialist

Dehradun, Uttarakhand, India5 yrs 4 mos experience

Key Highlights

  • Proven track record in customer relationship management.
  • Dynamic experience in public speaking and content strategy.
  • Passionate freelance writer with diverse content expertise.
Stackforce AI infers this person is a Customer Experience and Digital Marketing Specialist with a focus on content management.

Contact

Skills

Core Skills

Customer Relationship Management (crm)Customer Service OperationsContent ManagementDigital MarketingLogistics ManagementPublic SpeakingContent Strategy

Other Skills

AhrefsAnalytical SkillsAttention to DetailAudience SegmentationBlog MarketingCalendarsCampaignsCanvaCommunicationConcept DevelopmentContent CreationContent ModelingContent moderationCreative WritingCross-team Collaboration

About

Hello! I’m glad we have this section on LinkedIn where I can take you through my journey so far. Here’s a quick review! Experienced professional with a proven track record in content management within the tour travel industry, specializing in enhancing customer experience and driving effective customer relationship management strategies. **Customer-Relationship Management Expertise:** Hands on experience in the Digital, Retail Escalations, Customer resolutions- verticals and Operations- Documentation and Onboarding-Logistics at renowned companies such as Amazon and Zomato, focusing on building trusting relationship with customers and providing resolutions effectively that strengthens the bond between the company and the customers. Developed and executed customer-centric strategies that contributed to enhanced user engagement and loyalty. **Freelance Writing and Blogging Passion:** As a dedicated freelance writer, I leverage my passion for creating impactful content through blogs and articles. My writing explores topics ranging from travel experiences to industry insights, aimed at informing and engaging readers across various platforms. **Radio Jockey and Public Speaking:** Dynamic experience as a Radio Jockey at All India Radio, hosting engaging radio shows, on-air debates, and interactive programs. Mastered the art of public speaking and content strategy, connecting with a wide audience and delivering compelling narratives. To conclude, I have had a fabulous experience in exploring my niches. I am determined to continue gaining as much new experiences that helps me grow and contribute to the company/clients, I work with.

Experience

5 yrs 4 mos
Total Experience
1 yr
Average Tenure
1 yr 3 mos
Current Experience

Mamaearth

2 roles

Senior Marketing Executive

Sep 2025Present · 9 mos · Gurugram, Haryana, India · On-site

Category Marketing intern

Mar 2025Oct 2025 · 7 mos · Gurugram, Haryana, India · On-site

Amazon

Senior Associate

May 2023Oct 2024 · 1 yr 5 mos · India · Remote

  • Worked for HBS, retail, Amazon Prime and Digital content(movies/shows/AMU) queries.
Problem SolvingPassionate about WorkInterpersonal CommunicationRelationship BuildingCalendarsCustomer Relationship Management (CRM)+1

Sky rebate travels pvt ltd

Web Content Writer

Apr 2023Jun 2023 · 2 mos · India · Hybrid

On-Page SEODigital MediaPassionate about WorkCross-team CollaborationSearch EnginesOrganization Skills+18

Zomato

Senior Associate

Jan 2022Sep 2022 · 8 mos · India · Remote

  • Worked for Restaurants onboarding and Logistics.
Problem SolvingPassionate about WorkCross-team CollaborationInterpersonal CommunicationOrganization SkillsWritten Communication+9

Ienergizer

Associate

Sep 2020Jan 2022 · 1 yr 4 mos · Noida, Uttar Pradesh, India · On-site

  • Worked for Credit One Bank financial institution, credit card transactions and Hight Risk Alert support.
Problem SolvingPassionate about WorkInterpersonal CommunicationRelationship BuildingCalendarsCustomer Service Operations

All india radio

Radio Host

Nov 2019Jul 2020 · 8 mos · Dehradun, Uttarakhand, India · On-site

  • Worked as an Announcer for AIR, hosted live shows, gigs, experienced in script writing, on-AIR show management,public speaking, content creation.
Influencer MarketingDigital MediaPassionate about WorkCross-team CollaborationInterpersonal CommunicationVoiceovers+18

Education

Kraftshala

Digital marketing — Digital marketing

Nov 2024Mar 2025

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