Ankita Chauhan — Digital Marketing Specialist
Hello! I’m glad we have this section on LinkedIn where I can take you through my journey so far. Here’s a quick review! Experienced professional with a proven track record in content management within the tour travel industry, specializing in enhancing customer experience and driving effective customer relationship management strategies. **Customer-Relationship Management Expertise:** Hands on experience in the Digital, Retail Escalations, Customer resolutions- verticals and Operations- Documentation and Onboarding-Logistics at renowned companies such as Amazon and Zomato, focusing on building trusting relationship with customers and providing resolutions effectively that strengthens the bond between the company and the customers. Developed and executed customer-centric strategies that contributed to enhanced user engagement and loyalty. **Freelance Writing and Blogging Passion:** As a dedicated freelance writer, I leverage my passion for creating impactful content through blogs and articles. My writing explores topics ranging from travel experiences to industry insights, aimed at informing and engaging readers across various platforms. **Radio Jockey and Public Speaking:** Dynamic experience as a Radio Jockey at All India Radio, hosting engaging radio shows, on-air debates, and interactive programs. Mastered the art of public speaking and content strategy, connecting with a wide audience and delivering compelling narratives. To conclude, I have had a fabulous experience in exploring my niches. I am determined to continue gaining as much new experiences that helps me grow and contribute to the company/clients, I work with.
Stackforce AI infers this person is a Customer Experience and Digital Marketing Specialist with a focus on content management.
Location: Dehradun, Uttarakhand, India
Experience: 5 yrs 4 mos
Skills
- Customer Relationship Management (crm)
- Customer Service Operations
- Content Management
- Digital Marketing
- Logistics Management
- Public Speaking
- Content Strategy
Career Highlights
- Proven track record in customer relationship management.
- Dynamic experience in public speaking and content strategy.
- Passionate freelance writer with diverse content expertise.
Work Experience
Mamaearth
Senior Marketing Executive (9 mos)
Category Marketing intern (7 mos)
Amazon
Senior Associate (1 yr 5 mos)
Sky Rebate Travels Pvt Ltd
Web Content Writer (2 mos)
Zomato
Senior Associate (8 mos)
iEnergizer
Associate (1 yr 4 mos)
All India Radio
Radio Host (8 mos)
Education
Digital marketing at Kraftshala