Anne Mamaghani

Founder

San Francisco, California, United States17 yrs 6 mos experience
Highly Stable

Key Highlights

  • Founder and CEO with deep expertise in customer insights.
  • Proven track record in optimizing user experience across industries.
  • Strong background in leveraging AI for strategic decision-making.
Stackforce AI infers this person is a User Experience Researcher specializing in FinTech and B2B consulting.

Contact

Skills

Core Skills

User ExperienceUser Research

Other Skills

Task AnalysisUsability TestingData TriangulationAnalyticsContent StrategyCard SortingContextual InquiryParticipatory DesignDiary StudiesPaper Prototype EvaluationUsability EvaluationEthnographyPersonasConcept TestingFocus Group Facilitation

About

I'm Founder + CEO of Wisdom Driven UX, where we help our clients increase revenue, reduce operational costs and boost key metrics through strategic understanding of their customers. In addition to the experience listed below, I also have experience in FinTech, publishing and B2B consulting. I've also worked in content creation, interaction design, editing and writing. Book a free introductory consultation by messaging me.

Experience

17 yrs 6 mos
Total Experience
5 yrs 10 mos
Average Tenure
--
Current Experience

City of san josé

Volunteer Technical Support

Jul 2024Dec 2025 · 1 yr 5 mos · San Jose, California, United States

  • Provide expert tech support for patrons of a local City of San Jose-run senior center. Resolve a variety of tech issues, answer questions, provide tech education and moral support as needed.

Avenidas

Volunteer Technology Support

Apr 2024May 2024 · 1 mo · Palo Alto, California, United States · On-site

  • Provide expert tech support for patrons of Avenidas, a local senior center. Resolve a variety of tech issues, answer questions, provide tech education and moral support as needed.

Multiple

Start-Up Accelerator Mentor

Apr 2023Aug 2023 · 4 mos

Wisdom driven ux

Increasing revenue + market share through customer intelligence

Sep 2022Present · 3 yrs 8 mos · San Francisco Bay Area

  • Early in my career, I watched smart teams ship products that were technically correct, but quietly wrong for the people they were meant to serve.
  • The issue wasn’t effort or intelligence.
  • In more than one case, critical assumptions went untested: how people think, what they find meaningful and where real friction shows up in their lives.
  • Those misses were expensive. And preventable.
  • Today, I help builders surface and correct those blind spots before they harden into products, roadmaps, and systems.
  • My work sits at the intersection of UX research, customer insight and organizational decision‑making, helping teams:
  • ● Optimize the user experience of a process in a variety of industries and contexts
  • ● Improve speed to market with reduced development costs by getting the
  • design right for users the first time
  • ● Discover opportunities to influence deeper engagement and drive user
  • acquisition based on real user needs
  • ● Pair analytics data with qualitative UX research to understand why users are doing what analytics show us they are doing
  • ● Increase market success through better aligned features / roadmap with customer needs
  • ● Understand product’s key user groups and how to influence deeper
  • engagement
  • ● Discover new features with high ROI potential
  • ● Uncover hidden product issues to optimize market success
  • Most recently, I’ve applied this approach across FinTech, AI integration, data tools, marketplaces, e‑commerce, publishing, B2B consulting, life after 50, retirement, tax season, health care, tech literacy and more.
  • In my Posts section, I share practical steps from my successful system that others can re-use.
  • Message me to book a free introductory consultation!
Task AnalysisUser ExperienceUsability TestingUser ResearchData TriangulationAnalytics+1

Bentley university

Advisory Board Member, Human Factors in Information Design Program

Jul 2022Present · 3 yrs 10 mos

Meta

2 roles

Head of Research | Portal

Mar 2021Sep 2022 · 1 yr 6 mos

Head of Research | Product Foundation Group, Facebook App

Feb 2019Mar 2021 · 2 yrs 1 mo

Ebay

6 roles

Head Of Research

Jun 2018Jan 2019 · 7 mos

  • Led the research team for all of eBay's core products, buyer and seller, across all platforms.

Director, Design Research + Strategy (& Global Mindfulness Program Lead)

Sep 2017Jun 2018 · 9 mos

  • Led research team to drive the organization to ideal customer experiences for buyer-facing products and features across all devices.

Principal, User Experience Design Research + Strategy (& Global Mindfulness Program Leader)

Feb 2017Sep 2017 · 7 mos

Senior Manager of User Experience Design Research + Strategy (& Global Mindfulness Program Leader)

Oct 2015Feb 2017 · 1 yr 4 mos

Senior Manager

Jan 2013Oct 2015 · 2 yrs 9 mos

Senior User Experience Researcher

Oct 2010Jan 2013 · 2 yrs 3 mos

Yahoo!

Staff Customer Insights Researcher

Jan 2005Sep 2010 · 5 yrs 8 mos

Education

Bentley University

Master of Science

Indiana University Bloomington

Bachelor of Arts

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