May 2022 – Apr 2026 · 3 yrs 11 mos · Bengaluru · On-site

• Part of core company leadership directly working with founders
• Conceptualized and Built the partnerships function from scratch, building a team of 10 managing 10+ countries
• Responsible for acquiring and managing key marketplace partners which power the hero product for the company. Partners include Food delivery giants like Zomato, UberEats, DeliveryHero etc to 400+ Point Of Sale/SaaS providers in restaurant industry
• Lead the team responsible for enabling new launch markets like KSA, UK and improve Product GTM for new geographies
• Ran point with founders on post M&A integration (PMI) on UrbanPiper’s acquisition of Ordermark,USA critical to company’s next stage of growth

Feb 2021 – May 2022 · 1 yr 3 mos · Remote

• Built the APAC TPM team and strategy for a high growth global food tech SaaS biz (Covering 30+ countries)
• Set-up the global process for Product Internationalization and Prioritization, working with Country Teams (Sales/Operations), Global Product & Engineering teams
• Responsible for omni-channel ecosystem integrations key to product value prop, reporting into the RGM
• Interim APAC BD POC for integration partners along with country GMs/Leads helping unblock product and cross-referral partnerships
• Responsible for enabling Product GTM across the region working with country team and leadership. Scaled up product for 3 launched markets and enabled product for 3 new launch markets (out of 9 APAC markets)

Jul 2019 – Jan 2021 · 1 yr 6 mos · Gurgaon, India

• Led Product strategy and implementation for Partner Technical Solutions (API integrations etc) across different product lines- Food Delivery, Grocery Delivery etc
• Led a select team of tech specialists to design, implement and support Tech solutions for all segments of Merchants
• Helped global product team to drastically improve V1 product, make it market competitive through regional insights
• Scaled the Integrated merchant base from scratch to 500+ brands and 20000+ locations, across Asia Pacific (APAC) Region
• Tech solutions helped unlock key Strategic and Enterprise partners across APAC for sales teams
• Built partnerships with leading POS/Middleware companies in APAC to unlock growth

Dec 2016 – Jun 2019 · 2 yrs 6 mos · Gurgaon, India

• Joined as India Program lead for Mobile Operations (a global Operational Excellence team). Led the mobility strategy and strategic cost management for India Rides business
• Helped achieve $6+ Mn annualized cost savings, above targets and ahead of time, working with the country leadership
• Managed relationships with Leading Telecom and Device OEMs critical to Uber’s operations. Set-up access channels to provide low cost mobility/devices to Driver Partners
• Set-up centralized, scalable and cost-efficient inventory operations (restaurant and delivery partner) for UberEATS India as a part of the core launch team
• Handled a spend portfolio of $3+ Mn delivering 5% savings due to process efficiencies. The process set-up in India served as benchmark for entire APAC where I got invited to consult on the same
• Headed operations for Enterprise (Large Brand) restaurant partners for UberEATS India. Responsible for Launch, Operations, Analytics and Partner growth
• Scaled operations and quality for 150+ top partners having a national footprint of 6000+ outlets leading a team of 8
• Selected as Restaurant Product Champion for India to lead product improvement and deployment initiatives
• Built a business case, partnered on product design and led deployment for a web-based restaurant product for India market (First globally)
• Led key transformations in Partner payment systems for Enterprise partners, which was a critical pain point
• Built Analytical tools and dashboards (SQL/Datastudio) to help Key Account Managers drive partner growth
• Elected president of the first culture team at Uber India. Lead a team of 20 to impact Uber’s workplace culture

Jan 2015 – Dec 2016 · 1 yr 11 mos

• Incubated a new product segment for the business unit, taking the idea from conception to business approval ("Zero to One")
• Evaluated Business Potential/Market size, Customer/Product Profitability, Customer Value Propositions, Product portfolio, Competition analysis, Macro environment analysis
• Handled end to end concept implementation: Product strategy, Market strategy, Pricing strategy, Supply Chain set-up, legal and regulatory nuances, team development & recruitment
• Led on ground market immersions and feasibility studies and GTM strategy
• The product got greenlit from ITC board for commercialization

Jan 2013 – Jan 2015 · 2 yrs

• Business Development and Business Strategy:
• Key Member: 5yr Business planning task force & business leadership team
• Key responsibilities: Evaluation of Business Potential/market size , Customer/Product/Business Profitability, Value Propositions, Product portfolio, Competition Analysis, Capacity & Investment strategy, ROI decisions and Functional Structures
• Evaluating new growth opportunities/adjacencies, product portfolio enhancement for one of ITCs newest biz
• Part of the BD team representing the Business in major trade fairs/exhibitions across the world
• Handled the international marketing function for Spices handling a team of 9 with revenue responsibility of $20 M, personally overseeing key geographies like US, EU and Japan
• Responsible for evaluating and building business cases for new revenue streams/new lines of business- Seasonings, Nutraceuticals, Value added Agri-Commodities. Pursued the most pertinent portfolio to make it into a viable business option
• Others:
• Mentored summer interns from institutes like IIMs, NITIE, IITs & NITs. Executed business strategy projects along with Ross School of Business & ISB

Jan 2010 – Jan 2013 · 3 yrs

• Spearheaded key transformations in the supply chain across 2 business units of ITCs Agri Business Division. Worked on special projects delivering strategic impact
• Supply Chain:
• Established & Headed the Supply Chain for ITCs Spices Business resulting in critical turn-around of the function
• Transformed a largely manual, undefined system having distributed co-ordination & silo planning into a process driven, defined system with single point focussed co-ordination
• Established Production Planning System for agri-commodity - complexity of 400+ SKUs and three stage production process
• Achieved 3 fold turn-around in On Time In Full (OTIF) deliveries- key business metric in an year
• Responsible for Strategic Network Planning, Operational Planning, Annual Capacity Planning, Inbound/Outbound Material Flow Planning & Performance Management Systems for supply chain
• Set-up Information Management Systems, First in industry Traceability Systems ("Farm to Fork")
• Expertise in Warehouse design: Storage Systems & Processes, Mechanization, Warehouse sizing, capacity & Layouts, Own vs Outsourced strategy
• Designed warehousing strategy and roadmap for the Leaf Tobacco Business
• Special Projects:
• Business Sustainability/Innovation- one of the projects adjudged 3rd/1500 in ITCs Innovation Contest
• CAPEX Planning: Depreciation, Asset base & RONA scenario generation
• Business Performance Measurement Systems, Creating BI dashboards for CEO
• Others:
• Part of ITCs selection panel for internship & placements
• Runners-up (India Finals), The Fresh Connection, an international supply chain simulation competition amongst 24 corporate teams from India

May 2009 – Jul 2009 · 2 mos

• Project 1 (R&D): Simulation & Modelling of Heat Transfer Coefficient in falling film reactors
• Designed a heat transfer model for Topsoe's methanol to DME reactor for Topsoe’s Sweden plant (part of a €28 m project )
• Project 2 (Technology): Structure design for a mixer plate in SNOX plant, Brazil
• Designed a structure with best possible design tolerances using CFD (ANSYS)for Tosoe’s Brazil plant. Worked in collaboration with people of more than 6 nationalities on the project