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Anshuman Singh

Customer Success Manager

Gurugram, Haryana, India6 yrs 2 mos experience
Highly StableAI ML Practitioner

Key Highlights

  • Proven ability to drive customer adoption and optimize product value.
  • Strong foundation in Quality Assurance and Solutions Engineering.
  • Skilled in translating technical concepts into business outcomes.
Stackforce AI infers this person is a Customer Success Manager with a strong technical background in SaaS and Quality Assurance.

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Skills

Core Skills

Customer ExperienceBusiness StrategyTest PlanningSoftware DeploymentData Analysis

Other Skills

Presentation SkillsEnglishArtificial Intelligence (AI)Software Testing Life Cycle (STLC)Requirements AnalysisBusiness RequirementsSolution ArchitecturePresalesKatalon StudioMicrosoft AzureCypress.ioPostman APIJiraScrumAgile Methodologies

About

Senior Customer Success Manager with a strong foundation in Quality Assurance and Solutions Engineering, bringing a unique blend of technical expertise and client-focused strategy. Proven ability to drive customer adoption, optimize product value, and strengthen long-term relationships. Skilled in troubleshooting, cross-functional collaboration, and translating complex technical concepts into actionable business outcomes.

Experience

6 yrs 2 mos
Total Experience
2 yrs 4 mos
Average Tenure
1 yr 6 mos
Current Experience

Katalon

Enterprise Customer Success Manager

Dec 2024Present · 1 yr 6 mos · Remote

Customer ExperienceBusiness Strategy

Enpass technologies inc

2 roles

Solutions Engineer

Promoted

Jan 2022Dec 2024 · 2 yrs 11 mos · Gurugram, Haryana, India

Test PlanningPresentation Skills

Quality Engineer

Mar 2021Sep 2024 · 3 yrs 6 mos · Gurugram, Haryana, India

Software DeploymentEnglish

Tata steel

Management Trainee

Jul 2017Jun 2018 · 11 mos

Data AnalysisEnglish

Education

Indian Institute of Technology (Banaras Hindu University), Varanasi

Bachelor of Technology - BTech — Mining and Mineral Engineering

Jan 2013Jan 2017

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