ANUJ KUMAR SINGH

Digital Marketing Specialist

Gwalior, Madhya Pradesh, India3 yrs experience
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Key Highlights

  • Transitioning from Operations to Digital Marketing
  • Designed CRM automation and dashboards
  • Led operations for 1,000+ SSB aspirants
Stackforce AI infers this person is a Digital Marketing and Operations specialist with a focus on EdTech and CRM systems.

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Skills

Core Skills

Digital MarketingSeoData AnalysisCrm ManagementOperations ManagementCustomer ExperienceCustomer Relationship ManagementSales Strategy

Other Skills

Advanced ExcelAnalytics reportingBusiness Intelligence (BI)CRM automationCommunication & Conflict ResolutionCompetitor benchmarkingConflict resolutionCritical ThinkingCross-functional CollaborationsCross-functional collaborationCustomer satisfactionDashboarding & ReportingDashboardsData ModelingData Visualization

About

I’m Anuj — a data-driven Operations & Business Analyst transitioning into the world of Marketing, Digital Strategy, and Growth, with hands-on experience across EdTech, CRM systems, sales enablement, and startup execution. 📌 Currently, I’m working as a Digital Marketing Intern at Faucek, where I contribute to strengthening brand presence through: Social media content strategy & management SEO optimization and performance tracking Execution of paid ad campaigns Competitor benchmarking and analytics reporting I apply creativity, analytical thinking, and execution discipline to help build meaningful digital touchpoints and user engagement. 🚀 Highlights from My Journey ✔ Held 3 impactful roles across Operations, Business Analysis, and Customer Experience ✔ Improved demo joining ratios and SOP workflows at BrightCHAMPS ✔ Designed CRM automation, dashboards, and reporting systems for Defence Tribe ✔ Headed Operaton team of a platform helping 1,000+ SSB aspirants through mentorship and structured guidance ✔ Guided students through their study abroad journey during my time at AdmitKard 🧭 Leadership & Mindset As a former NCC Under Officer (Best Cadet Award), I bring a disciplined, structured, and mission-driven approach to work — whether it’s leading teams, solving process gaps, or building scalable operational systems. 🎯 What Drives Me I’m currently pursuing an MBA in Marketing from the Army Institute of Management, Kolkata, after completing my mechanical engineering. I’m passionate about blending: Data + Strategy + Creativity + Execution — to build efficient systems, strong brands, and meaningful business outcomes. 🤝 Let’s Connect If you're working in Marketing, Ops, EdTech, Product, or Growth, I'm always open to conversations, collaborations, and learning from industry leaders. 🚀 Let's connect and create impact.

Experience

3 yrs
Total Experience
1 yr
Average Tenure
--
Current Experience

Faucek

Digital Marketing Intern

Nov 2025Present · 7 mos · Kolkata, West Bengal, India · Remote

  • Digital Marketing Intern | Social Media | SEO | Ads | Content Creation
  • As a Digital Marketing Intern, I contribute to strengthening brand presence and driving online growth through strategic and creative digital initiatives. My role involves:
  • Managing social media accounts and creating engaging, platform-specific content
  • Conducting keyword research and assisting in SEO optimization to improve website visibility
  • Supporting the planning, execution, and monitoring of Meta and Google ad campaigns
  • Researching competitors and market trends to identify new opportunities
  • Preparing detailed performance reports and insights for decision-making
  • Brainstorming and contributing creative ideas for client projects and internal campaigns
  • This role has helped me develop a strong foundation in digital marketing, content strategy, SEO, and paid advertising, while enhancing my analytical and creative problem-solving abilities.
Social media content strategySEO optimizationPerformance trackingPaid ad campaignsCompetitor benchmarkingAnalytics reporting+2

Defence tribe

Data & Operations Analyst Head

Aug 2023Jun 2025 · 1 yr 10 mos · Gwalior, Madhya Pradesh, India · Remote

  • Designed and executed sales strategies in alignment with data trends, leading to measurable revenue growth.
  • Owned CRM management across the lifecycle: data hygiene, reporting, performance tracking.
  • Developed training modules, SOPs, and performance improvement plans to boost sales team output.
  • Created predictive sales models and insights dashboards for weekly leadership decision-making.
  • Improved collaboration across marketing, product, and CX through structured stakeholder syncs.
  • Reduced lead conversion time through streamlined processes and CRM automation.
CRM managementData hygieneReportingPerformance trackingSales strategiesPredictive sales models+4

Brightchamps

Operations Associate

Sep 2022Jun 2023 · 9 mos · Gwalior, Madhya Pradesh, India · Remote

  • pearheaded live demo coordination and educator mapping, ensuring seamless customer experiences.
  • Reduced demo drop-offs through root-cause analysis and operational revamps.
  • Built scalable SOPs and dashboards using Excel & Google Sheets, improving data visibility and team alignment.
  • Collaborated with cross-functional teams (Sales, Product, Educator Team) to solve complex ops challenges.
  • Drove improvements in educator onboarding and stakeholder coordination.
Live demo coordinationSOPsDashboardsData visibilityCross-functional collaborationOperations Management+1

Admitkard

Student Relationship Manager

Nov 2021Apr 2022 · 5 mos · Noida, Uttar Pradesh, India · On-site

  • Managed over 500+ leads, guiding them through the study-abroad process from application to documentation.
  • Built personalized student journeys using data-backed recommendations and CRM automation.
  • Solved complex parent-student-university issues through real-time communication and conflict resolution.
  • Implemented improvements in lead management workflows, reducing manual effort by 30%.
  • Ensured timely handover of application stages, improving customer satisfaction scores.
Lead managementCRM automationConflict resolutionCustomer satisfactionCustomer Relationship ManagementSales Strategy

Education

Army Institute of Management, Kolkata

Master of Business Administration - MBA — Marketing

Jul 2025Jun 2027

Madhav Institute of Technology and Science, Gwalior

Bachelor of Technology - BTech — Mechanical Engineering

Aug 2018Nov 2022

Kendriya Vidyalaya

12 Class — Science

Apr 2017May 2018

Army Public School (APS)

10 Class

Apr 2014May 2015

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