Anuska Ojha

Operations Associate

Bengaluru, Karnataka, India3 yrs 3 mos experience
Most Likely To Switch

Key Highlights

  • Expertise in incident investigation and risk analysis.
  • Strong background in healthcare management and patient care.
  • Proven skills in process optimization and customer satisfaction.
Stackforce AI infers this person is a Healthcare Operations Specialist with a focus on risk management and process optimization.

Contact

Skills

Core Skills

InvestigationRisk AnalysisOperations ManagementCustomer Service ManagementPatient CareHealthcare ManagementSupply Chain ManagementCustomer Service

Other Skills

Network Traffic AnalysisManagement Information Systems (MIS)ConfidentialityPatient CounselingLogistics ManagementCustomer InteractionInternal and External CommunicationsCorporate CommunicationsPublic RelationsStrategic Public Relations PlanningBrand ManagementProduct ManagementCorporate BrandingEmployer BrandingRoute Optimization

About

Motivated and detail-oriented management professional with a unique blend of experience across healthcare and corporate operations. Currently working at Amazon as an Investigation Specialist I within the Middle Mile Product & Technology team, focusing on process excellence and customer satisfaction and risk mitigation. Key responsibilities include: Incident investigation and loss prevention Data validation and risk analysis Ticketing and quality control Process optimization Ad-hoc reporting for data-driven decisions

Experience

3 yrs 3 mos
Total Experience
1 yr 1 mo
Average Tenure
2 yrs
Current Experience

Amazon

Investigation Specialist I

Jun 2024Present · 2 yrs · Bengaluru, Karnataka, India · On-site

Network Traffic AnalysisInvestigationRisk Analysis

Tech mahindra

Business Process Associate

Oct 2023May 2024 · 7 mos · Bengaluru, Karnataka, India · On-site

Management Information Systems (MIS)Customer Service ManagementOperations Management

Medanta hospital (gurgaon)

Assistant Executive Patient Care Services

Jan 2023Oct 2023 · 9 mos · Gurugram, Haryana, India · On-site

ConfidentialityPatient CounselingPatient CareHealthcare Management

Apollo home healthcare ltd.

Summer Intern

Jul 2022Sep 2022 · 2 mos · Kolkata, West Bengal, India

  • Supply Chain Management
Logistics ManagementCustomer InteractionSupply Chain ManagementCustomer Service

Education

NSHM College of Management and Technology

Bachelor of Business Administration - BBA — Hospital Administration/Management

Jan 2020Jan 2023

St. Xavier's High School

Senior Secondary

May 2016Apr 2018

Delhi Public School, Ruby Park

High School — Secondary/ High School

Apr 2013Apr 2016

Carmel School, Durgapur Steel Township

Primary/Elementary

Mar 2002Mar 2013

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