S

Sonali Sharma

Operations Associate

Hyderabad, Telangana, India8 yrs 10 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Over 8 years of experience in operations management.
  • Proven track record in process and performance enhancements.
  • Strong leadership skills with a focus on customer service.
Stackforce AI infers this person is a versatile operations manager with a focus on customer service in a B2B SaaS environment.

Contact

LinkedIn

Skills

Other Skills

Team LeadershipProject ManagementResearchTrainingCommunicationCustomer ServiceLeadershipManagementCustomer ExperienceTime ManagementData AnalysisPeople ManagementChange ManagementStakeholder ManagementTeam Building

About

A versatile and a compassionate leader with an experience of over 8 years in operations management and core business support. Liaised between global support functions, driving process, product, people and performance enhancements and excellence.

Experience

8 yrs 10 mos
Total Experience
4 yrs 5 mos
Average Tenure
4 yrs 9 mos
Current Experience

Salesforce

Supervisor

Aug 2021 – Present · 4 yrs 9 mos · Hyderabad

Uber

Operations Team Lead

May 2016 – Jun 2020 · 4 yrs 1 mo

Amazon

Customer Service Representative

Sep 2015 – Feb 2016 · 5 mos

Education

St. Francis College for Women

Bachelor of Science - BS

Jan 2013 – Jan 2016

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