Arafa Ahmad

Product Manager

Austin, Texas, United States0 mo experience
AI Enabled

Key Highlights

  • Expert in crafting human-centered design solutions.
  • Led cross-functional teams to drive impactful UX strategies.
  • Passionate about empowering underrepresented communities in tech.
Stackforce AI infers this person is a UX-focused designer with experience in tech, nonprofit, and education sectors.

Contact

Skills

Core Skills

Graphic DesignUser Experience (ux)Ux ResearchProduct DesignUser Experience Design (ued)

Other Skills

Accessible DesignA/B TestingUser InterviewsFocus GroupsHeuristic EvaluationAffinity MappingSurvey DesignJourney MappingUsability TestingQualitative ResearchCompetitive AnalysisFigma (Software)Microsoft ExcelStorytellingPresentation Skills

About

I'm a UX Designer with a background in psychology and a passion for crafting human-centered experiences that make a meaningful impact. My work blends strategic research with thoughtful design to drive engagement, accessibility, and user satisfaction—especially in the tech, nonprofit, and education sectors. From streamlining AI-powered campaign workflows to designing immersive digital experiences, I thrive at the intersection of creativity and empathy. I’ve led cross-functional collaborations, conducted focus groups with senior leaders, built design systems from scratch, and crafted branding that connects deeply with users. Currently, I’m working with Baddies in Tech to uncover the leadership challenges and community needs of Black women in tech—translating qualitative insights into actionable strategies that empower and uplift. When I'm not designing, you can find me teaching, illustrating, or finding inspiration on a bike ride around Austin. I'm always eager to grow, collaborate, and learn from others in the design community. Let’s connect!

Experience

0 mo
Total Experience
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Average Tenure
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Current Experience

Embry-riddle aeronautical university

Instructional Design and Development

Jan 2026Present · 5 mos · Remote

Trusted care foundation

Design Assistant

Oct 2025Present · 8 mos · Remote

Graphic DesignAccessible Design

Replenish nutrai

User Interface Designer

Oct 2025Present · 8 mos

Baddies in tech

UX Designer

Nov 2024May 2025 · 6 mos · Austin, TX · Remote

  • Collaborated cross-functionally with stakeholders to align research objectives, demonstrating strong communication and empathy skills while translating complex findings into actionable insights to inform leadership training and recruitment strategies.
  • Assisted in facilitating a focus group with senior-level Black women in tech, uncovering 5 key themes around leadership challenges, skill development, and community needs through qualitative analysis and affinity mapping, resulting in a comprehensive client report.
User Experience (UX)UX ResearchA/B TestingUser InterviewsFocus GroupsHeuristic Evaluation+20

Freelance ui/ux designer

Product Designer

Jul 2023Apr 2025 · 1 yr 9 mos · Austin, Texas Metropolitan Area · Remote

  • Lantern App Project:
  • Pioneered User Experience Design: Served as a UX Designer for the Lantern App project, responsible for conducting research, designing intuitive interfaces, and implementing community engagement initiatives. Orchestrated seamless collaboration across cross-functional teams, resulting in a 40% reduction in project turnaround time.
  • Curated Religious Sensitive Content: Collaborated with scholars, educators, and community leaders to meticulously curate religious sensitive and accurate content for the Lantern App. This concerted effort ensured that the app effectively addressed its users' informational and spiritual needs, fostering a sense of belonging and empowerment within the Muslim community.
  • Donorsite:
  • Streamlined AI Campaign Creation Workflow: Designed and prototyped a customizable campaign creation workflow that caters to the diverse needs of charity fundraisers, allowing them to define campaign parameters, goals, and messaging with ease and precision.
  • Empowered Data-Driven Decision-Making: Integrated robust data management and reporting features within the CRM website, enabling charity organizations to track donor interactions, manage pledges, and generate insightful reports for informed decision-making and strategic planning.
  • Built Comprehensive Design System from Scratch: Developed a cohesive design system from 0 to 1, establishing consistent UI/UX patterns across a fully functioning CRM. This included crafting all essential components such as icons, buttons, and interactive elements, ensuring a seamless and intuitive user experience that supports the platform's robust functionality.
Figma (Software)Cultural SensitivityProduct RequirementsProduct DesignUser Experience (UX)User Experience Testing+26

Netflix

Netflix Design Student

Sep 2022Oct 2022 · 1 mo · Austin, Texas Metropolitan Area · Remote

  • Elevated Social Dynamics: Utilized user research and synthesized insights to forge an offline chat feature, enriching social interaction during remote group viewing. Orchestrated brainstorming sessions with cross-functional teams, nurturing inventive concepts to amplify the Netflix viewing experience.
  • Visualized Creative Solutions: Employed Figma to produce high-fidelity wireframes, flows, and prototypes, breathing life into creative concepts and substantiating proposed solutions through iterations.
  • Compelled Stakeholder Engagement: Skillfully designed engaging presentations to effectively communicate proposed designs and UX recommendations to stakeholders. Seamlessly incorporated feedback into meticulously refined prototypes.
UX ResearchCommunicationPresentation SkillsProduct DesignUser Experience (UX)

The university of texas at austin

UX Designer| UX Researcher

Aug 2022Dec 2022 · 4 mos · Austin, Texas Metropolitan Area · On-site

  • Transformed Urban Artistry: Partnered with Austin Arts Commission stakeholders to conduct user research, uncovering opportunities to showcase local artists through emerging technologies. Designed and prototyped an immersive digital art experience projected onto city buildings.
  • Championed Human-Centered Design: Effectively conveyed human-centered design principles and UX best practices to clients new to the field via presentations and recommendations. Advocated for integrating UX workflows, showcasing the tangible benefits of enhanced customer satisfaction.
  • Visualized Project Triumphs: Transformed vital insights and project achievements into a dynamic 30+ page beacon document. Conceived and brought to life captivating designs, infographics, and layouts utilizing Photoshop, Illustrator, and InDesign while vividly conveying intricate processes and ingenious solutions.
User Experience Design (UED)UX ResearchUser Interface PrototypingProduct DesignUser-centered DesignUser Experience (UX)+3

Ibm

IBM Design Student

Aug 2022Nov 2022 · 3 mos · Austin, Texas Metropolitan Area · On-site

  • Revolutionized Golf Industry Shopping: Collaborated with cross-functional teams at IBM studios to research and analyze current golf industry buying trends and customer pain points. Developed user flows, wireframes, and interactive prototypes to conceptualize an optimized digital shopping experience aimed at shifting in-person purchases online.
  • Unveiled User-Centric Transformations: Orchestrated user research and rigorous usability testing to unveil pain points within the prevailing website interface across diverse user groups. Synthesized these invaluable insights to forge an enhanced information architecture and streamlined interaction flow, culminating in a browsing and shopping experience that resonates with users intuitively.
  • Elevated Online Shopping Dynamics: Constructed interactive prototypes and executed A/B testing for novel features to refine the online shopping encounter. Augmented flows and touchpoints yielded a remarkable surge in user satisfaction scores and slashed task completion.
User Experience Design (UED)Figma (Software)User Interface DesignUX ResearchUser Interface PrototypingCommunication+4

Education

The University of Texas at Austin

Bachelor of Arts - BA — Psychology

Jan 2019Jan 2023

Western Governors University

Master of Education — Educational/Instructional Technology

Jul 2025Jul 2026

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