Arbaz Shaikh

Business Development Executive

Dubai, United Arab Emirates6 yrs 1 mo experience

Most Likely To Switch

Key Highlights

Proven track record in driving e-commerce efficiency.
Expert in financial reconciliation and marketplace operations.
Recognized for outstanding performance in digital transformation.

Stackforce AI infers this person is a skilled E-commerce professional with expertise in business analytics and digital transformation.

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Skills

Core Skills

E-commerce OptimizationBusiness StrategyProject Management

Other Skills

Account ReconciliationAnalytical SkillsAutoCADB2B fulfillmentBRDBenchmarkingBrainstormBrand AwarenessBusiness Process ImprovementBusiness RequirementsBusiness-to-Business (B2B)Category InsightsClient RequirementsClient ServicesCommunication

About

E-commerce professional with hands-on experience in business analytics, financial reconciliation, and customer insights at Eros Group (UAE), along with marketplace operations and strategy at Tata Croma (India). Recognized for driving efficiency, automation, and data-backed decisions, I hold an MBA and a Bachelor's in Engineering. Passionate about digital transformation and eager to contribute to strategic, data-driven roles in the evolving e-commerce landscape.

Experience

6 yrs 1 mo

Total Experience

1 yr 3 mos

Average Tenure

1 yr 10 mos

Current Experience

Eros group

E-Commerce Officer

Aug 2024 – Present · 1 yr 10 mos · Dubai, United Arab Emirates · On-site

Conducting market research and competitive benchmarking to improve platform functionality and enhance user experience. Utilizing Google Analytics and SEO strategies to boost digital performance and enable data-driven marketing decisions.
Driving end-to-end e-commerce operations covering order management, financial reconciliation, sales analytics, and B2B fulfillment. Managing key client relationships, pricing strategies, and seamless order processing across the UAE market.
Resolving customer escalations through root-cause analysis, ensuring high satisfaction and operational excellence.
🏆 Awarded Certificate of Achievement & Best Employee H2 2024 for outstanding performance in digital transformation and e-commerce success at Eros Group.

Google AnalyticsSEO strategiesorder managementfinancial reconciliationsales analyticsB2B fulfillment+2

Croma

2 roles

Associate - B2B & New Age Marketplace

Feb 2023 – Aug 2024 · 1 yr 6 mos · Mumbai, Maharashtra, India

Led end-to-end financial reconciliations for top marketplace platforms including ONDC, SnapMint, Arzooo and Bajaj. Played a key role in reducing order delays by 30% through strategic gap analysis and process enhancements.
Partnered with IT teams to automate reconciliation using Excel Macros, significantly cutting down manual effort and boosting accuracy.
🏆 Recognized with the Certificate of Achievement (2024) for driving operational efficiency and transformation across Tata Croma's marketplace ecosystem.

financial reconciliationsstrategic gap analysisprocess enhancementsExcel MacrosBusiness StrategyE-commerce Optimization

Summer Internship

May 2022 – Jul 2022 · 2 mos · Mumbai, Maharashtra, India

Fabguard

Product Management Intern

Apr 2022 – May 2022 · 1 mo · Mumbai, Maharashtra, India

Chetana's r. k. institute of management & research

Opearions Club Coordinator

Feb 2022 – Jun 2023 · 1 yr 4 mos · Mumbai, Maharashtra, India · On-site

Handling and arranging various events/activities in the club.
Arranging training for the team ranging from interactive sessions, quizzes, case studies, workshops , expert talks on various aspects involved in Business& its operations.