Jul 2020 – Dec 2021 · 1 yr 5 mos · Jakarta, Indonesia

• Led end-to-end project deployment across SE Asia and the US, ensuring that projects meet deadlines without scope creep.
• Conducted POC sessions, requirement gathering, and translated customer business flow into product usage flow/scenario.
• Coordinated engineering staff and SCRUM muster as a resource, ensuring smooth project delivery.
• Conducted product training, led UAT sessions, and initiated the handover/go-live phase.
• Managed relationships with clients and stakeholders, ensuring their satisfaction with project deliverables.
• Oversaw all incoming and outgoing project documentation, ensuring that project records are well-documented and organized.
• Designed risk mitigation plans, conducted project reviews, and created detailed reports for Leadership.
• Conducted QA, testing new release features, bug fixes, replicating reported bugs, and creating all recordings and entries into Jira board.
• Provided excellent customer service as a frontline receiver of issues reports, bug reports, new feature/customization requests, complaints, frustration, and acknowledgment from the customer.
• Bridged the gap between technical and non-technical teams by explaining release notes for new features and bug fixes to non-technical/zero product knowledge team members (marketing team, HR, Finance, and new joiners).

Aug 2019 – Jul 2020 · 11 mos

• Directorate General of Taxation, Jakarta, Indonesia
• Data Quality System
• Successfully managed a large-scale data matching project that involved big data analysis in the Tax Directorate General.
• Led the project team to match the Indonesian Resident ID Card Number with the tax ID number, resulting in an efficient and effective data quality system.
• Indonesia Re-Asuransi, Jakarta, Indonesia
• Data Standardization
• Managed a project to create standardized data that can be consumed by the existing running system in Indonesia Re-Asuransi.
• Ensured the quality of data and successfully delivered the project, resulting in a streamlined and efficient data management system.
• DANONE Indonesia, Jakarta, Indonesia
• Data Cleansing and Store Deduplication
• Led a project to cleanse and deduplicate data to be used as a single source of store data for one of the biggest FMCG companies in Indonesia.
• Successfully managed the project team to ensure data accuracy and consistency, resulting in an enhanced data management system.
• Timur Raya Alam Damai, Jakarta, Indonesia
• IT Consultant and Reporting
• Acted as a consultant and created a reporting data source and dashboard for Timur Raya Alam Damai, a major distributor in the Indonesian automotive spare parts market.
• Successfully managed the project team and provided recommendations for the company's IT infrastructure, resulting in an efficient and effective data management system.

May 2012 – Jul 2019 · 7 yrs 2 mos · Jakarta

• CEO Office-PMO
• As the CEO Office - PMO team we are demanded to always do the best, thinking out of the box and stands out from the ordinary crowd.
• We are the extended arm of the CEO, managing numbers of big and long-term project to enhance the company business process, the kind of projects that would become the foundation of the company in the present and the future.
• We work both ways to the CEO, which means besides the long-term project, we also become the first responder for the CEO top of the mind idea, issues, initiatives, and task that need to be tackled right away, and become the contact point for all of other divisions that need support and quick direction from the CEO.
• We fight together with the CEO to achive the Olympics target, improve the company business process, increase productivity, guarding the environment, and to become the world class forestry company.
• Project Handled
• FSC Certification Project
• ●to be re-associated with FSC, and continue through the certification process.
• HCV HCS Monitoring Project
• ●to create a system and procedure, how to monitor and managing area with identified HCV & HCS
• Nursery Central development project
• ● to develop a new central nursery in Palembang, with 48Million seeds production capacity per year
• Water Management implementation and monitoring project
• ● to develop a new Water Model inside SMF concession area, and tools for monitoring.
• ● to develop a new HSE organization structure, Procedure and all mandatory facilities.
• Alternative Energy Research Project
• ● Project to find alternative energy other than fossil fuel, to be prepared for future changes
• Procurement: Implementation of MRP and Cataloguing Project
• ● Project to clean up old system database and developing a MRP system in the procurement process.
• Land Acquisition & Wood Purchase
• ● Responsible on doing the due diligence process for new wood suppliers to be in line with company commitment and Government regulations.

Dec 2010 – May 2012 · 1 yr 5 mos · Jakarta Pusat

• Analyzed large datasets (numbers, formulas, and scripts) related to HR attendance and payroll processes.
• Evaluated and optimized procedures, system flows, and workflows for efficiency.
• Performed database administration tasks including installation, upgrades, tuning, backup, and restoration (Microsoft SQL Server 2000/2005/2008).
• Troubleshot database connectivity issues and formulated SQL scripts to meet custom client requirements.
• Managed and maintained customer databases, ensuring data integrity and performance.
• Delivered client support by resolving product errors, addressing system/procedure questions, and following up on new program or feature requests.
• Built and maintained strong client relationships through regular communication and onsite visits.
• Participated in new project implementations and system installations.

Mar 2010 – Dec 2010 · 9 mos

• Skilled in managing complex systems and processes to ensure efficient and accurate payroll and HR functions
• Proficient in handling HRIS SIAPP (Sistem Informasi Absensi Personel dan Payroll)
• Experienced in liaising with HRIS vendors to troubleshoot issues related to procedure, errors and bugs
• Competent in supporting HR&GA activities and collaborating with cross-functional teams to develop and implement HR initiatives
• Adept at identifying opportunities for process improvement and implementing solutions to enhance system functionality and user experience
• Capable of managing the entire payroll process