Arindam Roy

Product Manager

Bengaluru, Karnataka, India25 yrs 9 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

20+ years of experience in design leadership.
Shipped 12+ large-scale enterprise solutions.
Advocated for design-thinking frameworks.

Stackforce AI infers this person is a seasoned Design Leader in the SaaS industry with a strong focus on user experience.

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Skills

Core Skills

User ExperienceProduct Design

Other Skills

AccessibilityAxureCSSCUACascading Style Sheets (CSS)Certified Usability AnalystClient UX advantage understandingClient interactionCollaboration with product & engineeringContextual InquiryCross-functional alignmentDesign culture establishmentDesign practice transformationDesign team scalingEnd-to-end UX programs

About

Strategic and people-centered Design Leader with 20+ years of experience in building and scaling design teams, driving user-centric product strategies, and delivering enterprise-grade product experiences. Proven expertise in institutionalizing design processes, influencing product vision, and fostering a customer-obsessed culture. Adept at partnering with cross-functional leadership to maximize business impact through design. • Built, mentored, and led global design teams to deliver enterprise SaaS, B2B, products. • Shipped 12+ large-scale enterprise solutions, including MoEngage, Webex Contact Center, Cisco Unified Call Manager, Microsoft Dynamics 365 etc. • Institutionalized design governance, improving team efficiency and time-to-market. • Advocated and implemented design-thinking frameworks, aligning UX strategy with business. • Frequent speaker and panelist at conferences, contributing to design leadership and strategy.

Experience

25 yrs 9 mos

Total Experience

3 yrs 1 mo

Average Tenure

11 yrs 5 mos

Current Experience

Moengage

Director of Product Design

Jun 2022 – Present · 4 yrs · Bengaluru, Karnataka, India · Hybrid

Spearheaded design practice transformation, enhancing collaboration with product & engineering.
Scaled design teams and refined processes for seamless design-to-development execution.
Defined product vision and experience strategy, increasing engagement and retention metrics.

Design practice transformationCollaboration with product & engineeringDesign team scalingProduct vision definitionExperience strategyUser Experience+1

Cisco

Product Design Manager Webex Contact Center

Nov 2017 – Jun 2022 · 4 yrs 7 mos · Bangalore · Hybrid

Led UX strategy for Webex Contact Center, ensuring seamless omnichannel user experiences.
Partnered with engineering and product leadership to enhance design impact on product roadmap.
Established and evangelized design culture, improving cross-functional alignment and execution.

UX strategyOmnichannel user experiencesCross-functional alignmentDesign culture establishmentUser ExperienceProduct Design

Microsoft

Senior Program Manager (UX)

Feb 2015 – Oct 2017 · 2 yrs 8 mos · Greater Hyderabad Area · Hybrid

Managed end-to-end UX programs, influencing global product strategy for Microsoft’s enterprise tools.
Conducted research-driven design improvements, boosting adoption rates and usability scores.
Contributed to the design and UX strategy across a range of Microsoft products, including Dynamics 365, Skype etc.

End-to-end UX programsResearch-driven design improvementsGlobal product strategy influenceUser ExperienceProduct Design

Independent

Conference Speaking, Training & Workshop

Jan 2015 – Present · 11 yrs 5 mos

(20th September 2025) Skillathon on Product Design - Inst. of Product Leadership - Jury
(10th September 2025) Product Management Summit - Panel speaker
(26th April 2025) Design in the age of AI - Interaction design foundation - Session Speaker
(7th to 9th December 2016) Chair for India HCI 2006 for submitted presentation papers
(17th November 2016) Designcon Bangalore, organized by Unicom India.
(07th October 2016) Speaker at "RECRUITER BOOTCAMP16" organized by "uxlink.co"

Mindtree

Design Leader

May 2014 – Jan 2015 · 8 mos · Greater Bengaluru Area · On-site

Led UX consulting and strategy, aligning user needs with client objectives for multiple digital products.
Managed UX teams across large-scale enterprise applications in finance, telecom, and e-commerce.
Led org initiatives for data visualization and streamlining design processes

UX consultingUser needs alignmentUX team managementUser ExperienceProduct Design

Infosys

2 roles

Senior UX Architect

Sep 2013 – Apr 2014 · 7 mos

UX Architect

Jun 2012 – Sep 2013 · 1 yr 3 mos

Working as a UX strategist on different projects. Consulting the clients to understand the UX advantage and proposing the right solution approach. Working with the presales and sales team on RFP response proposal, POC, UX effort estimation and related presentations.

UX strategy consultingClient UX advantage understandingRFP response proposalUser ExperienceProduct Design

Symphony services

Lead Interaction Designer

Dec 2009 – May 2012 · 2 yrs 5 mos · Greater Bengaluru Area

Worked with the product management team as an UX Strategist. Core responsibility was to ideate new UX enhancements which will benefit the product user group. Ownership of the product usability feature prioritization and RCS. Managing the Usability team and guiding team members on UX understanding and Visual Design. Closely work with the developers on visual design implementation (HTML, CSS) in the application environment. Usability and accessibility based UI guideline development, User Interviews, Heuristic Reviews, wireframining, Visual Designing, are few of the work related responsibilities. An active member for conducting internal usability training sessions, for sharing knowledge and awareness.

UX enhancements ideationUsability team managementVisual design implementationUser ExperienceProduct Design

Cgi

Senior Software Engineer

Nov 2007 – Nov 2009 · 2 yrs · bangalore

Worked as a Usability Analyst with a team of senior UX professionals. Analyzing user inputs and heuristic review to create wireframes to solve existing usability issues. Interacting with the product/project stakeholders to understand the UI expectation and proposing the discount usability process to be followed during the UI design. Creating visual design and HTML, CSS style control design & troubleshooting with UI implementation issues.

Usability analysisHeuristic reviewWireframingUser ExperienceProduct Design

Ontrack systems ltd.

Team Lead (Web Development & Multimedia)

Jun 2004 – Nov 2007 · 3 yrs 5 mos · Greater Kolkata Area

Managing a team of highly motivated UI designers for project delivery and project coordination with the clients. Usability Analysis, Heuristic Review & UI Designing. Maintain W3C standards for HTML & CSS. Interacting with clients to gather UI related data and mentoring the team members to achieve the best possible UI considering Usability and Visual Design. Help in troubleshooting with UI related issues. Design application UI & Web Interfaces.

Usability analysisUI designClient interactionUser ExperienceProduct Design

Inavigators pvt.ltd.

Graphic Designer

May 2003 – Jun 2004 · 1 yr 1 mo · Greater Kolkata Area

A part of UI team. creating Wireframes, Visual Design and HTML development for web based application & web portals. Quality assurance for the UI deliverables, Animation Design & presentation development. Leading the team for moving media and CD Rom Presentation projects.

WireframesVisual designHTML developmentUser ExperienceProduct Design

Mnj isolutions pvt ltd.

Graphic Designer

Mar 2001 – May 2003 · 2 yrs 2 mos · Greater Kolkata Area

Leading visual design and graphics team. Design and HTML authoring for web based projects and online gifting portal (upahaar.com). Quality assurance for all visual design related deliverables. CD Rom presentation development.

Visual designHTML authoringUser ExperienceProduct Design