Mar 2024 – Apr 2025 · 1 yr 1 mo · Bengaluru, Karnataka, India · On-site

• Currently working as Key Accounts Manager for Strategic Vendor Services-Essentials (Canada Marketplace)
• Job Responsibilities-
• 1. Managing Day to Day operations/queries for Top vendors in Toys n Furniture category.
• 2. Promotion/ Deal Sourcing and Planning
• 3. Conducting regular WBRs/MBRs with Vendors and discuss performance against business metrics.
• 4. Coordinating with cross functional teams to ensure smooth operation of top vendors.
• 5. Identify and pitch potential vendors on to the strategic vendor services program.
• 6. As part of a strategic project leading the deal sourcing charter for Hardlines Category.
• 7. Managing vendor owned/amazon owned domestic/direct import inventory.

Dec 2021 – Mar 2024 · 2 yrs 3 mos · Mumbai, Maharashtra, India

• Currently working as Business development manager with the e-commerce marketplace team of Reliance Retail (JioMart). Working on developing the Fashion and Lifestyle category from scratch for JioMart. Some of the key result areas of this assignment are Seller onboarding, catalog management,account management,selection planning and inventory management.
• Job Responsibilities-
• 1. Category Planning
• 2. Sales and Promotion Strategies
• 3. Vendor Negotiations
• 4. Strategic Projects (Regional Fulfilment, Price Comp, Seasonal/Event Merchandise Planning)
• 5. Onboarding of Marquee/Key Brands onto the portal.
• 6. Commercial Negotiations/Pricing Strategies
• 7. Selection Build Up
• 8. Key Accounts Management

Jul 2019 – Nov 2021 · 2 yrs 4 mos

• Handled Crockery and Glassware Category for Pan India stores till Nov-2020 and then handled Stationery, Batteries, Bulbs, Sports and Toys Categories for Pan India More Supermarkets till Nov 2021.
• Job Responsibilities-
• 1. Category/Assortment Planning.
• 2. Identify and Onboard Vendors basis requirements.
• 3. Terms of trade/ Joint business plan discussions and closure with Key Vendors.
• 4. Ensuring budgeted top line and bottom line for the category.
• 5. Inventory planning/Buying and Replenishment.
• 6. Ensuring Plannogram and display execution in stores.
• 7. Ensuring secondary income from Visibility and Branding.
• 8. Driving key input metrics for the category such as Bill penetration, ASP and Quantity per Bill.
• 9. Review category strategies and performance. Take course correction if required.
• 10. Resolution of day to day category issues by working with cross functional Teams.

Mar 2018 – Jul 2019 · 1 yr 4 mos

• In this role handled P&L and day to day operations of 11 More Supermarkets in Hyderabad with a cumulative size of 40,000 sq. Ft and a monthly business size 4cr.
• Job Responsibilities-
• 1. Ensuring budgeted top line sales for the store.
• 2. Recruiting front end staff to ensure budgeted manpower in every store.
• 3. Operating cost reduction at stores. (Non merchandise usage/miscellaneous expenses/reimbursements etc).
• 4. Shrinkage control at stores (Threshold of 0.4% of net sales).
• 5. Quality and Operational Audits.
• 6. Fruits and Vegetables category sales and dump reduction.
• 7. New store opening and executing store opening sales for First 3 days.
• 8. BTL marketing activities in immediate catchment to ensure footfall in stores.
• 9. Dump/Expiry posting. Ensuring reduction in Dump and expiry.
• 10. Participation in stock checks and ensuring sync between system and physical stock.
• 11. Participation in Strategy and Operational reviews. Ensuring all operational strategies are in place.
• 12. Drive sales of focus SKUs and Private Labels.
• 13. Keep a check on store inventory levels.
• 14. Ensuring smooth execution of store opening and closing exercises.

Jun 2017 – Feb 2018 · 8 mos

Apr 2016 – Jul 2019 · 3 yrs 3 mos · Gurgaon, India

• Indian Retail Site is a blog which provides Information about concepts of Retailing, Latest Retail News and Research papers relevant to the Indian Retail market. Currently Indian Retail Industry doesn't have much content in internet so this is my effort to make the next generation retail professionals aware of the dynamics of the Indian Retail Market.

Apr 2016 – Jun 2016 · 2 mos · Gurgaon, India

• During the course of my internship with Pantaloons (Unit of Aditya Birla Fashion and Retail Ltd.) I worked on various project to ensure the followings-
• 1. Implementation of SOP across all Pantaloons stores in North Zone.
• 2. Improvement of store hygiene level.
• 3. Create prototype stores with ideal retail experience.
• 4. Enhance customer experience in Pantaloons stores.
• This internship helps me gaining first hand knowledge of day to day operation of such a big retail organisation like Pantaloons. I learned different processes to evaluate and audit the operations of a retail chain. During the internship I got firsthand experience of creating an customer friendly environment inside the physical stores to enhance customer experience.

Jan 2016 – Mar 2016 · 2 mos · Ghāziābād Area, India

• In M.R Enterprise I worked as a Retail Consultant. I worked there for 3 months. After completion of my project, I presented my findings and the project report to the M.D of M.R Enterprise. In M.R Enterprise my job was to handle the following activities.
• 1. Improve service standards.
• 2. Improve Supply chain.
• 3. Bridge the gap between top, middle and lower management.
• 4. Improve customer experience.
• 5. Make an efficient promotion and marketing strategy.
• 6. Improve organisational structure.
• 7. Improve retail operations by providing training to the front line employees.

Oct 2015 – Jan 2016 · 3 mos · New Delhi Area, India

• I did my On Job Training in Reliance Retail form October 2015 to January 2016. during the course of my On Job Training I learned Front-end and Back-end retail operations. This training was very helpful for giving me hands on experience of Retail Operations. During my training I worked on following fields.
• 1. Plano-gram implementation
• 2. Category Management
• 3. Cross Merchandising
• 4. Servicescape Development
• 5. Customer Service
• 6. Mark up/ Mark down
• 7. Point of Sale (Retalix)