Arpita Banerjee

Design Manager

Kolkata, West Bengal, India11 yrs 11 mos experience

Most Likely To Switch

Key Highlights

Expert in User Experience Design and Business Analysis.
Proven track record in Agile methodologies and Quality Assurance.
Strong stakeholder management and communication skills.

Stackforce AI infers this person is a Product DesignOps Consultant with expertise in UX and Agile methodologies.

Contact

Skills

Core Skills

User Experience Design (ued)Business AnalysisQuality AssuranceAgile MethodologiesChange Management

Other Skills

Acceptance TestingAccessibilityBlack Box TestingBusiness ProcessBusiness Process DesignBusiness Process ImprovementBusiness StrategyCard SortingCollaborative Problem SolvingCommunicationComputer AccessibilityConfluenceCustomer ExperienceData IntelligenceDesign Sprints

About

I am a Product DesignOps Consultant with a keen interest in exploring product opportunity areas for strategic bets; researching emerging consumer behaviours & industry trends, mapping and generating insights from the same to shape and curated a future-ready product/service roadmap. I collaborate with vertical, specialised teams & drive process functions across the product portfolio to deliver results.

Experience

11 yrs 11 mos

Total Experience

2 yrs 4 mos

Average Tenure

3 yrs 4 mos

Current Experience

Frog

Product Design Manager

Feb 2023 – Present · 3 yrs 4 mos · Kolkata, West Bengal, India

Methods

2 roles

Product Manager/ Analyst

Jun 2022 – Mar 2023 · 9 mos

Product Manager & Senior Business Analyst

Nov 2020 – Sep 2022 · 1 yr 10 mos

Tonik energy

Business Analyst

Jun 2018 – Nov 2020 · 2 yrs 5 mos · Birmingham, United Kingdom

· Creation & Enhancement of User Journeys in a Product
· Requirements Elicitation & gathering
· User Story Development
· Stakeholder management
· Operations Management
· Gap Analysis
· User Acceptance Testing
· Change Management
· Migration Projects : scrum based

User JourneysRequirements ElicitationUser Story DevelopmentStakeholder ManagementOperations ManagementGap Analysis+4

Tcs (cigna health insurance[us] client)

Quality Assurance Specialist

Feb 2017 – Mar 2018 · 1 yr 1 mo

Worked in an Agile Scrum team for testing (report, UI, DB) for Network Analytics applications. Have successfully worked with an onshore team to complete Acceptance and Regression testing of numerous Application enhancements and defect fixes.
(Regression, Acceptance, System, Functional, Exploratory, Database and UI Testing) and Quality Control for Insurance Network Analytics app.

Agile MethodologiesQuality AssuranceTestingRegression TestingAcceptance TestingFunctional Testing

Tata consultancy services ( client bt)

Functional Lead, Support Executive & Tester (ASM)

Apr 2014 – Feb 2017 · 2 yrs 10 mos

Was a part of the process management, KPI & change management core team.
Lead the team as Functional and Testing SPOC during application upgrades. Performed Regression, UAT, Exploratory, Functional Testing for the same.
Performed test planning, issue tracking, test execution and verification of bug fix before release.

KPI ManagementChange ManagementTestingRegression TestingUser Acceptance TestingQuality Assurance