Arvind Kumar

CEO

Ludhiana, Punjab, India7 yrs 1 mo experience

Highly Stable

Key Highlights

5 years of experience in Optical Fiber and Broadband services.
Proven track record in customer service and vendor management.
Strong leadership skills demonstrated as Team Leader at Paytm.

Stackforce AI infers this person is a Telecommunications professional with expertise in Optical Fiber and Broadband services.

Contact

Skills

Core Skills

Customer ServiceStrategic ServicesSystem Configuration

Other Skills

Vendor ManagementWorking ExperienceNetwork ResilienceNeural Machine Translation (NMT)NeuromyotoniaObservationQuality AssuranceQuality AuditingOSPOLTTraining DeliverySocial InfluenceRelationship BuildingPerformance ImprovementLead Qualification

About

Premium Service Executive @PhonePe | Ex - Engineer HDO in Airtel | Ex - Reliance Jio | Ex - Connect Broadband | 5 Years Experience In Optical Fiber, Broadband , FTTH, Sales & Services, Installation, Customer Handling, Service Request, Fault Repair.

Experience

7 yrs 1 mo

Total Experience

1 yr 8 mos

Average Tenure

4 mos

Current Experience

Paytm

Team Leader

Jan 2026 – Present · 4 mos · Ludhiana, Punjab, India · On-site

Phonepe

Premium Service Executive

May 2025 – Jan 2026 · 8 mos · Ludhiana, Punjab, India · On-site

Airtel

Engineer HDO

Oct 2021 – May 2025 · 3 yrs 7 mos · Mandi Gobindgarh, Punjab, India · On-site

Vendor ManagementCustomer Service

Reliance industries limited

Home Sales Officer

Nov 2020 – Mar 2021 · 4 mos · Khanna, Punjab, India · On-site

Strategic ServicesWorking Experience

Connect broadband

Engineer

Aug 2018 – Oct 2020 · 2 yrs 2 mos · Mandi Gobindgarh, Punjab

Vendor ManagementSystem Configuration

Education

Gobindgarh Public College, Alour Khanna

BCA — Mathematics and Computer Science

Jan 2018 – Jan 2020

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