Apr 2023 – Jul 2024 · 1 yr 3 mos · Noida, Uttar Pradesh, India · On-site

• Handling E2E Module based product lifecycle of SaaS based apps for major clients like Infodrive India, Edge Canvas, Chegg India, Adda247 and EduKart.
• Working on PLG and FLY-WHEEL models of growth and generated 10X subscriptions and activations.
• Working towards seamless sign up flow and Freemium models to generate 5X revenue without involvement of Sales Team
• Established strong relationships with key stakeholders, fostering collaboration across departments for seamless product development.
• Gathered requirements, used elicitation techniques like FGD and interviews to analyze and create high level product roadmap for engineering teams.
• Improved user experience by collaborating closely with design and development teams on UI/UX enhancements.
• Creating BRD's and PRD's, making storyboards and use prioritization matrix for backlogs development.
• Implementing Agile and Scrum methodology of product development and management.
• Conducted product demonstrations to highlight features and redirect objections to positive aspects.

Jul 2022 – Apr 2023 · 9 mos · Noida, Uttar Pradesh, India · On-site

• Led successfully the entire PLC using the Agile & Scrum methodologies and PLG Motion
• Launched 10+ modules within stipulated deadline
• Used KANBAN method to visualize growth and successful delivery of sprints within deadlines.
• Created PRD's, implemented MOSCOW method of prioritization and delivered modules that heavily focused on long term impact considering engagement and retention rate as a north star metric.
• Focused on Behavioral Product Management while conceptualizing modules to ensure directional change in the buying behavior and identifying the buyer persona.
• Along with great team, achieved 3X user growth in 6 months by identifying the loopholes and fixing it, MAU and WAU have gone steep high
• Initiated Business Agility methods within the organization to reduce several costs and ensuring higher quality.

Apr 2021 – Jun 2022 · 1 yr 2 mos · Gurugram, Haryana, India

• Joined hands in making mentorship as a mass service and to ensure global presence of this product !
• Responsible to create and execute strategies on agency partnerships, quick revenue growth, marketing strategies abd creatives, product management, Investor relations, operations process flow, customer acquisition, engagement and overall experience.
• Excellent efforts from the whole team resulted to some excellent numbers in last 1 year in terms of active users, mentors, weekly session numbers and revenue that ultimately lead us to raise our seed funds and super excited with this, we are now eyeing for series A …
• My method of working with this product focusses on one factor only and that is customer centric approach !
• I believe in creating a product that sells itself without efforts !

Mar 2019 – Mar 2021 · 2 yrs · Gurugram, Haryana, India

Jun 2016 – Nov 2018 · 2 yrs 5 mos · On-site

• Boosted customer retention by providing exceptional product support and addressing user concerns.
• Assisted with demonstrations for health app to showcase functionality.
• Collaborated with cross-functional teams to streamline product development processes.
• Increased market share by identifying new opportunities through comprehensive competitor analysis.
• Conducted comprehensive training sessions for sales teams, resulting in improved product knowledge and increased sales figures.
• Broke down and evaluated user problems, using test scripts, personal expertise, and probing questions.

Jun 2015 – Apr 2016 · 10 mos · Noida, Uttar Pradesh, India · On-site

• Interacted with client ( British Telecom ) to understand, analyze and document business needs and requirement as per project scope and create System Requirement Specifications (SRS).
• Explain requirements and complex issues to team and project stake holders at all levels. Create Data flow diagrams (DFD's), and prototypes for team.
• Performed User Acceptance testing (UAT) and gave demo of system to client and project stake holders.
• Send weekly status reports (WSR), Minutes of Meeting (MOM) to project stake holders and client.
• Assist project managers in creating a strategized product and sprint planning, etc.