Aug 2024 – May 2025 · 9 mos · Los Angeles, California, United States · Hybrid

• Developing and managing dynamic dashboards for USC campuses, focusing on key sustainability metrics such as energy consumption, solar energy generation, water usage, and natural resources.
• Leveraging Power BI to create interactive, real-time visualizations that enhance decision-making and resource management.
• Collaborating with cross-functional teams to ensure data accuracy, streamline reporting processes, and drive initiatives that align with the university's sustainability goals.

May 2024 – Jul 2024 · 2 mos · Los Angeles Metropolitan Area

• Led the development of an advanced AI chatbot leveraging GPT-4 and GPT-3.5-turbo models, integrating with MongoDB for context-aware responses. Implemented custom fine-tuning, improving accuracy by 35% and reducing errors by 50%
• Utilized LangChain for sophisticated LLM chains and prompt engineering, optimizing query processing capabilities. Achieved a 40% reduction in response times
• Implemented multi-turn conversation handling and dynamic context switching, increasing successful query resolution by 45% and reducing escalation to human agents by 60%, resulting in significant cost savings

Sep 2023 – Dec 2023 · 3 mos · Los Angeles Metropolitan Area

• Developed an automated question type coding system for 349,033 real forensic interview questions, enhancing interview quality assessment.
• Introduced a 4-type model with accuracy rates of 82% for non-questions, 98% for wh-questions, and 96% for invitations, improving analysis precision.
• Achieved high human-machine agreement, demonstrating impressive accuracy rates across question types.
• Implemented oversampling techniques and fine-tuned the RoBERTa model from HuggingFace for optimal performance, ensuring robustness in question type identification.

Jun 2022 – Jul 2022 · 1 mo

• Designed and developed a GUI interface utilizing Angular, Apache Camel, and Spring Boot, which automated server status checks for CSD, AEB, FXTA, Avaloq Adapter, Sparta Adapter, and CGIX interfaces. • By eliminating manual URL testing, reduced testing team's workload, leading to a significant 70% reduction in server connectivity check time, enhancing overall efficiency.
• Introduced a centralized dashboard displaying real-time status updates of DEV/SIT/UAT environments, improving visibility for Testing, Configuration, and Interface teams.
• Enabled quicker identification and resolution of server issues, resulting in a streamlined process and reducing resolution time by 50%.

Jan 2022 – May 2022 · 4 mos

• Spearheaded the creation of Meta University, a VR school in Unreal Engine, driving a 30% increase in student engagement and a 40% reduction in traditional classroom learning time.
• Integrated avatars for personalized learning experiences, contributing to a 25% increase in student satisfaction.
• Leveraged VR technology to enhance education outcomes, achieving a 50% improvement in student retention rates.
• Collaborated with a multidisciplinary team to develop interactive lessons and games, positioning Meta University as a pioneering platform for immersive learning.

May 2021 – Dec 2021 · 7 mos

• Led web scraping efforts using webscraper.io and Beautiful Soup to extract textual and image data from 20+ company websites. Improved data acquisition efficiency by 40%.
• Analyzed 10,000+ reviews using data preprocessing and topic modeling techniques, identifying key insights into customer sentiments and trends.
• Utilized Tableau and PowerBI to create clear visualizations, speeding up decision-making by 30%.