Ashu Singh

Operations Associate

West Delhi, Delhi, India11 yrs 3 mos experience

Highly Stable

Key Highlights

Proficient in data management and analysis.
Strong background in customer service operations.
Experienced in document management and report preparation.

Stackforce AI infers this person is a skilled professional in data management and customer service operations.

Contact

ashusingh212121@gmail.com LinkedIn

Skills

Core Skills

Data ManagementCommunicationCustomer Service

Other Skills

TroubleshootingDocument ManagementContact Center OperationsData EntryReport PreparationData IntegrityResolution PlanningOrganization SkillsDocument ScanningLeadershipComputer Software TrainingBusiness Analysis Planning & MonitoringFinanceCoordination Of ResourcesMarketing

Experience

11 yrs 3 mos

Total Experience

5 yrs 7 mos

Average Tenure

2 yrs 6 mos

Current Experience

Kswd india pvt ltd

Back Office Executive

– Present

conducting data entry activities, offering administrative support, taking calls, and producing reports and presentations
Data Management & Analysis:
Coordination & Communication:
Acting as a liaison between different departments to ensure smooth workflows and communication.

Data ManagementCommunicationTroubleshootingDocument Management

Paytm

Paytm service agent

Dec 2023 – Present · 2 yrs 6 mos · Noida, Uttar Pradesh, India · On-site

Customer ServiceContact Center Operations

Back office data entry

Data Entry Clerk

Mar 2017 – Jan 2019 · 1 yr 10 mos

The duties of a Data Entry Operator include coding information, troubleshooting processing errors and achieving an organization's goals by completing the necessary tasks. They are also responsible for complying with data integrity and security policies, printing and scanning files and generating reports.
Identified errors in data entry and related issues, reporting to supervisors for resolution.
Organised files, faxed reports and scanned documents into document management system.
Created and maintained spreadsheets using Excel.
Regularly generated and printed reports to monitor activity and changes.
Performed regular backup operations to save data and avoid loss.
Transferred data from paper formats into database systems to keep digital formats.

Data EntryDocument ManagementReport PreparationData IntegrityData Management