May 2024 – Present · 2 yrs · Bengaluru, Karnataka, India · On-site

Apr 2024 – Present · 2 yrs 1 mo · Bengaluru, Karnataka, India

Oct 2023 – Apr 2024 · 6 mos · Bengaluru, Karnataka, India · On-site

• Established and led the revenue domain encompassing Sales, Account Management, Collections, and Customer Success functions.
• Achieved a significant enhancement in account retention rates, elevating them from 80% to an impressive 95%.
• Successfully shortened the sales cycle by 4 days while simultaneously witnessing a remarkable 20% surge in monthly volumes.
• Spearheaded sales diversification initiatives, penetrating new channels such as caterers, food processors, cloud kitchens, and events.
• Demonstrated a notable 50% reduction in Days Past Due (DPD) for collections, reflecting an enhanced financial management approach.
• Implemented robust support processes, resulting in an outstanding 80% First Time Resolution (FTR) rate, thus ensuring efficient issue resolution and customer satisfaction.

Aug 2023 – Sep 2023 · 1 mo · Bengaluru, Karnataka, India · On-site

• Conceptualized, designed and marketed a new product line with a vision of creating a transformation into primary healthcare in India.

Sep 2021 – Aug 2023 · 1 yr 11 mos · Bengaluru, Karnataka, India · On-site

• Accomplished professional specializing in revenue-focused projects within the Founders' office, directly contributing to substantial company financial growth.
• Collaborated closely with CXOs and the leadership team to strategically drive business expansion through the successful execution of both internal and external projects.
• Achieved a remarkable milestone by generating 20% of the company's annual revenue in FY 23 through strategic management of key accounts and partnerships.
• Spearheaded the conception, development, and marketing of the highly promising product, Dozee Swasth, with a projected revenue of 50 Cr within the next 2 years.
• Established impactful strategic alliances to drive growth hacking and accelerate sales channels.
• Led international expansion initiatives, conducting in-depth market studies across more than 15 countries, and identified suitable partners for collaboration.
• Played a pivotal role in devising the US Go-To-Market (GTM) strategy as a core team member.
• Streamlined operations across various internal departments, including product, marketing, and customer success, ensuring efficiency and cohesion.
• Successfully established sales channels for Dozee Home Product, significantly contributing to a robust pipeline leading up to the official launch.
• Recognized for transformative contributions with the Change Maker award.
• Orchestrated the signing of two major B2B contracts with India's leading Hospital Bed Manufacturers and Leading Mattress Manufacturer, significantly enhancing market presence and revenue.

Dec 2017 – Sep 2021 · 3 yrs 9 mos · Jaipur, Rajasthan, India · On-site

• MedTech Distribution Leadership: Established a successful MedTech-based distribution business operating in three prominent Indian states: Rajasthan, West Bengal, and Chhattisgarh, contributing to market expansion and revenue growth.
• Document Attestation Services: Established a streamlined setup for document attestation and apostille services in Rajasthan, directly in collaboration with the Ministry of External Affairs (MEA), enhancing the convenience of document certification for clients.
• Registered Valuer Organization (RVO): Chartered a Registered Valuer Organization (RVO) in Jaipur, establishing a strategic partnership with the Insolvency and Bankruptcy Board of India (IBBI) to provide professional valuation services.
• Business Head, Handicrafts: Served as the Business Head for a prominent wood and iron-based handicrafts manufacturer and exporter based in Rajasthan, overseeing operations and fostering growth in the handicrafts industry.
• Retail Ventures: Successfully launched two multi-designer stores specializing in women's wear, strategically located in prominent areas of Jaipur, catering to the fashion needs of a diverse clientele.

May 2016 – Dec 2017 · 1 yr 7 mos · Mumbai, Maharashtra, India · On-site

• Smart Project Launch: Formulated and successfully executed the launch strategy for Eureka Park, Noida, the first SMART project in Noida featuring IoT-enabled homes.
• Sales Achievement: Played an integral role in a high-performing team that sold over 350 units before the project's official launch, achieving a substantial Sales Order Book (SOB) of INR 200 Cr.
• International Project Launch: Conceptualized and executed the launch strategy for TVH's first-ever international project in the Maldives, expanding the company's global presence.
• Digital Marketing Leadership: Co-led the Digital and Social Media Marketing team at TVH, resulting in a remarkable 40% increase in engagement over a single year.
• Cost Optimization: Implemented strategic cost reduction measures, reducing marketing expenses to less than 3% of the Sales Order Book (SOB) and optimizing the vendor base by 50%.
• Corporate Strategy Expertise: Contributed to more than 10 corporate strategy projects aimed at streamlining brand processes and enhancing brand visibility, demonstrating a knack for strategic thinking and business improvement.

Apr 2015 – Jun 2015 · 2 mos · New Delhi Area, India · On-site

• Received a Pre-Placement Interview Offer from Snapdeal post successful completion of the Summer Internship.
• Developed a Framework to identify Fake products in the Fashion Category targeting primarily the luxury brands.
• Worked on centralizing a process for disabling/enabling an inventory for the seller or the brand team