Astrid Lockhart

Operations Associate

Fayetteville, AR, United States3 yrs 10 mos experience
Highly Stable

Key Highlights

  • Lifelong learner with a passion for technology.
  • Ranked in the top 3% of users at TryHackMe.
  • Extensive experience in customer service and technical support.
Stackforce AI infers this person is a Technical Support Specialist with a strong foundation in IT and customer service.

Contact

Skills

Core Skills

Technical SupportCustomer Service

Other Skills

Python (Programming Language)Guest ServicesFront Office OperationsTelephone ReceptionLinuxKali LinuxLinux DesktopUbuntuWindowsMicrosoft OfficeWindows XPTroubleshootingWindows VistaRaspberry PiArduino

About

I have worked in customer service for most of my working life and I have done a great deal of volunteer work for a local nonprofit that recycles and refurbishes computers and electronic technology. I have also done a great deal of self study in Linux operating systems and Network Engineering a portion of which you may view on my WordPress blog that I have placed on the website portion of my profile here. I also have basic C++ programming skills that I have gotten from my time at NWACC.

Experience

3 yrs 10 mos
Total Experience
1 yr 8 mos
Average Tenure
5 mos
Current Experience

Washington regional

2 roles

Information Technology Operations Engineer

Promoted

Dec 2025Present · 5 mos

Information Technology Service Desk

Sep 2025Dec 2025 · 3 mos

Wachter, inc.

Information Technology Help Desk

May 2025Jul 2025 · 2 mos · Lowell, Arkansas, United States · On-site

Technical SupportPython (Programming Language)

Ozark integrated circuits, inc.

Information Systems Intern

Jan 2025Mar 2025 · 2 mos · Fayetteville, Arkansas, United States · On-site

Self-employed

Self Employed

Oct 2024Jan 2025 · 3 mos

Technical Support

Residence inn by marriott

Front Desk Representative

Aug 2021Oct 2024 · 3 yrs 2 mos

Guest ServicesFront Office OperationsCustomer ServiceTelephone ReceptionLinuxKali Linux+11

Freegeek arkansas

Volunteer

Aug 2013Present · 12 yrs 9 mos · Fayetteville, Arkansas, United States

Education

NorthWest Arkansas Community College

Associate's degree — General Studies

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