Ayman Salama

Business Development Executive

Bossier City, Louisiana, United States7 yrs 5 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Top achiever in launching sales initiatives.
  • Expert in customer experience and support.
  • Strong analytical skills in sales analytics.
Stackforce AI infers this person is a Sales and Customer Experience professional in Telecommunications.

Contact

Skills

Core Skills

SalesData AnalysisTeam LeadershipCustomer SupportCommunicationTechnical Support

Other Skills

Python (Programming Language)Lean Six SigmaCustomer ExperienceCustomer ServiceRelationship BuildingPhone EtiquetteBusiness AnalysisData CleaningMicrosoft Power QueryGitDrill PressGitHubTableauKPI ReportingData Management

About

As a dedicated Business graduate and Sales professional at Optimum, I am passionate about connecting people with the technology they need. I recently stepped into a history-making role at Altice USA, initiating the company’s first-ever Chat Sales queue. ​My foundation as a Technical Support Advisor taught me the art of patience and precise communication. Today, I use those skills to navigate complex sales cycles, ensuring every customer feels heard while consistently meeting my targets. I pride myself on being a fast learner and a top-tier performer, both in the classroom and on the sales floor.

Experience

7 yrs 5 mos
Total Experience
2 yrs 6 mos
Average Tenure
3 yrs
Current Experience

Optimum

2 roles

Sales Analytics

Promoted

Mar 2024Present · 2 yrs 3 mos · United States · Remote

  • I had the chance to be one of the main pillars , launching new Optimum-sales-chat team. That's not the only thing as I am the top achiever of this queue.
Python (Programming Language)Lean Six SigmaSalesData Analysis

Customer Service Agent

Jun 2023Apr 2024 · 10 mos · United States · Remote

  • I am customer service agent responsible for taking care of the customers and responding to their inquiries
Python (Programming Language)Customer ExperienceCustomer SupportCommunication

Ux centers

Technical Support Specialist

Oct 2022Jun 2023 · 8 mos · Alexandria, Alexandria, Egypt

  • I've been working for UX Centers for 3 months as a CSR agent
Customer ExperienceCustomer ServiceTechnical SupportCustomer Support

Damanhour university

Bachelor Student

Oct 2019Nov 2022 · 3 yrs 1 mo · Damanhour, Al Buhayrah, Egypt

Customer ExperienceRelationship Building

Osiris egypt

Internet Marketing Assistant

Jan 2019Nov 2022 · 3 yrs 10 mos · Damanhour, Al Buhayrah, Egypt · Hybrid

Customer ExperiencePhone Etiquette

Education

Damanhur University

Bachelor's degree

Jan 2019Jan 2023

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