Balaji Babu

Director of Engineering

Chennai, Tamil Nadu, India21 yrs 7 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Over 20 years of experience in IT/Software industry.
  • Expert in managing engineering teams and driving business growth.
  • Recognized for delivering exceptional customer excellence.
Stackforce AI infers this person is a Fintech expert with strong leadership in software development.

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Skills

Other Skills

Agile MethodologiesCOMClearCaseClearQuestCommunicationCore JavaDesign PatternsManagementObject-Oriented Programming (OOP)PerlRequirements AnalysisSDLCSQLScrumSoftware Design

About

Professional Summary: Highly accomplished IT/Software industry professional with over 20 years of experience, specializing in the design and development of scalable enterprise applications. Adept at effective leadership, managing engineering teams, and driving significant business growth. Known for delivering exceptional customer excellence through innovation, simplification, and optimized delivery methods. Key Skills and Achievements: Customer Excellence: Consistently delivers customer excellence by identifying pain points, implementing innovative solutions, and simplifying processes. Recognized with spot awards and critical talent recognitions for adding customer value to teams. Talent Retention and Empowerment: Demonstrates a strong commitment to understanding and supporting the career aspirations of team members, leading to zero attrition for more than 2 years. Empowers individuals to align with organizational goals while achieving personal growth. Matrix Management: Skilled in navigating complex organizational structures by building relationships with leaders across various roles. Maintains transparent communication and sets clear expectations with stakeholders at all levels. Hiring Expertise: Proficient in identifying and hiring technologists capable of quickly adapting to the business and technology landscape. Experienced in building diverse and effective teams to meet key performance indicators. Continuous Learning: Exhibits a passion for continuous learning and professional growth, transitioning from a developer to a successful engineering manager. Possesses a diverse skill set spanning various technologies, including Windows C++, Unix C++, Java, Functional, and Reactive programming. Leadership Approach: Fosters a culture of learning and growth within teams, emphasizing the importance of leveraging technology to deliver tangible business value. Values transparency, collaboration, and open communication, enabling effective management of complex projects and stakeholders. Strategic thinker with a hands-on approach to problem-solving, capable of driving organizational change and achieving ambitious goals. Career Objective: Seeking opportunities to leverage extensive experience and leadership skills to drive innovation, optimize processes, and deliver exceptional results in the IT/Software industry.

Experience

21 yrs 7 mos
Total Experience
7 yrs 2 mos
Average Tenure
14 yrs 4 mos
Current Experience

Paypal

6 roles

Director of Software Development

Promoted

Apr 2025Present · 1 yr 2 mos

  • Global Product Solutions Engineering

Manager Software Development 3

Sep 2022Mar 2025 · 2 yrs 6 mos

Manager Software Development 2

Apr 2020Aug 2022 · 2 yrs 4 mos

  • Growth Markets Product & Engineering drives PayPal's focus on Brazil (BR), Japan (JP), Mexico (MX) and India (IN) respectively. As part of Enabling, maintaining and improvising Customer excellence for these markets, the team delivers solutions by collaboration (inner source as a delivery model) across various domains within PayPal. Getting our teams to deliver solutions for Brazil PIX, Open Banking for Brazil are some of the initiatives that helped me to understand and cater to the market expectations in Brazil. It is a huge learning curve for one within PayPal to have opportunities to cover E2E of domains along side with the Platforms and infrastructure augmentation.
  • Further on the platform stability charter (KTLO), for these markets, the motive of "Customer First" with technology expertise by leaning on qualitative observability, mitigation of blockers to enable seamless customer experience, improvisations on branded/ unbranded solutions, Voice of customer enhancements gives me and my team lot of opportunities to unlearn/learn Problem solving techniques, innovative technological optimizations, Functional paradigms, Customer empathetical mindset, Collaboration engagements.

Engineering Manager

Promoted

Mar 2018Apr 2020 · 2 yrs 1 mo

  • The replatforming into reactive backbone using custom akka framework, the construction of REST orchestration into the new infra framework, Separation of concerns where the notification lifecycle was isolated from transaction life cycle and Ramping the whole traffic into this new platform with building some significant features to setup Dual controls, Venmo Payouts, third party Payouts, Engaging users on Soft limitations by spontaneous notifications thereby increasing incoming TPV flux, NNA improvisations, Large File processing of Payouts in Millions (2.1M in less than 15 hours asynchronously) are some of the opportunities that led me and my team to have a wonderful learning curve in terms of technology and business.

Member of Technical Staff

Apr 2015Feb 2018 · 2 yrs 10 mos

  • It was great opportunity for an individual contributor to be one of the core teams that contributed for PayPal's indigenous Payouts platform (MassPay).
  • Killing Legacy:
  • While Masspay was in sustenance mode, it was an unique and very lucrative opportunity to understand and move the traffic to the new REST platform in PayPal. While doing so, there were opportunity for optimization of solution that is implemented in place. Orchestrating the REST API into the messaging queue infrastructure to achieve scale if not for multiple X but to reach 2X at a given time, was a wonderful learning. Throughout there was also a necessity for improving Java programming skills as PayPal was leading towards reactive platform.

Software Engineer 3

Oct 2011Mar 2015 · 3 yrs 5 mos

  • Regional Solutions for EMEA. For EMEA markets, as an individual contributor was involved with requirements discussion with various region product owners, solution approach for the arrived problem statements, vetting it with multiple cross domain architects and inner sourcing wherever required. This Phase helped me to develop my skills of C++ programming and got an opportunity to peep into JAVA.

Csc, paypal(client)

Senior Software Engineer

Nov 2007Sep 2011 · 3 yrs 10 mos · Chennai, Tamil Nadu, India

  • Individual Contributor in PayPal Financial Products - Buyer Credit domain. Got opportunity to implement PayPal Pay later, PayPal Rewards redemption for Ebay MasterCard, PayPal VISA card. Later got inspired to contribute for Regional solutions team which was more of an CoE to deliver solutions across domains.

Wipro technologies

Senior Software Engineer

May 2004Oct 2007 · 3 yrs 5 mos · Chennai, Tamil Nadu, India

  • Started with Deloitte & Touche to build features, maintain and optimize Corp-ETax, a tax filing product used by D&T for their customers. C++, COM, COM+ was the core technology involved with. Later moved on to an opportunity for Magellan to implement, simulate test strategy for GPS devices. Here it was again with COM, COM+ as the fundamental technology that was used.

Education

BITS Pilani Work Integrated Learning Programmes

Master of Technology - MTech — software systems

Jan 2017Jan 2019

University of Madras

B.E — Electricals and Electronics

Jan 1999Jan 2003

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