Oct 2025 – Present · 8 mos · Bengaluru, Karnataka, India · On-site

• Contributing to end-to-end development of Vitos, a multi-agent chatbot/workflow engine built on Java, Spring Boot, Kafka, Redis, and GCP Cloud Run, enabling large-scale, high-concurrency, low-latency automation flows.
• Owned backend for the multi-agent automation platform, orchestrating AI agents and flow agents via Kafka-based event exchange, integrating GenAI structured outputs into configurable chatbot usecases, and optimizing execution pipelines for higher throughput, reduced latency, and reliable processing at scale.
• Improved reliability of high-traffic workflows by strengthening retries, preventing duplicate events, and ensuring SLA adherence. Owned production stability by resolving duplication, sequencing issues, and race conditions.
• Upgraded the custom code executor by integrating Cloud Run for isolated, timeout-safe execution with JS/Python support and stronger security/access controls. Collaborating across teams to evolve Fastlane (workflow engine) and chatbot automation systems with better scheduling, prioritization, rate limits and real-time triggers.

Jul 2024 – Oct 2025 · 1 yr 3 mos · Bengaluru, Karnataka, India · On-site

• Contributed as part of the core team in building Chatbot Builder from its initial stages, developing event-driven backend components involving Kafka, microservices, and WebSockets.
• Resolved severe load-related service failures by replacing fixed thread pools and synchronized locks with a priority queue based key-sequential executor, reducing memory usage and preventing thread starvation under peak traffic. Migrated systems from Java 8 → Java 21 to utilize Virtual Threads.
• Developed REST APIs, caching layers, and multithreaded kafka consumers to support millions of message events per day across customer support workflows.
• Enhanced real-time communication layers for FCM/WebSockets to power instant dashboard and workflow updates. Strengthened observability with structured logs, metrics, debug traces, and improved error propagation, significantly reducing production incident resolution time.
• Owned and developed major pieces of the Flow Builder frontend in React + Redux, ensuring a smoother
• workflow-building experience for non-technical users.

Jul 2023 – Jun 2024 · 11 mos · Bengaluru, Karnataka, India · On-site

• Worked on reporting and analytics modules, Improving performance using multithreading, batch processing, indexing and backend optimizations, achieving 2× faster report generation for enterprise clients.
• Integrated Google Cloud Functions for async processing of heavy data reports; contributed to POCs involving ClickHouse and more. Debugged backend issues around data integrity and event consistency under high load.