Bhavana Singh

Associate Partner

Bengaluru, Karnataka, India5 yrs 5 mos experience

Key Highlights

  • 5+ years in IT support and troubleshooting.
  • Expertise in cloud solutions and security compliance.
  • Proven ability to enhance user experience through automation.
Stackforce AI infers this person is a skilled IT Support Specialist with a focus on enterprise-level service delivery and cloud solutions.

Contact

Skills

Other Skills

Attention to DetailCommunicationComputer Hardware TroubleshootingCorporate CommunicationsCustomer SatisfactionCustomer ServiceCustomer Service ManagementCustomer SupportFTPFinancial MarketsFinancial ServicesGenesysHardware DiagnosticsIT Hardware SupportInformation Technology

About

Experienced IT Support Specialist with 5+ years of expertise in technical support, IT service delivery, and troubleshooting across global enterprises. Skilled in managing Windows, macOS, Active Directory, MDM, cloud solutions, and security compliance. Adept at resolving complex IT issues, optimizing workflows, and enhancing user experience through process automation and knowledge sharing. Passionate about technology, customer service excellence, and continuous learning, I thrive in fast-paced environments where I can apply my problem-solving skills to drive business efficiency and IT innovation. šŸ’” Core Expertise: āœ… IT Support & Troubleshooting (Windows, macOS, MDM, Networking) āœ… Enterprise IT Service Delivery & Incident Management āœ… Cloud & Security Compliance (Microsoft 365, BitLocker, MFA) āœ… Remote Support & Helpdesk Solutions (ServiceNow, Omnia, Bomgar) āœ… Technical Training & Knowledge Management

Experience

5 yrs 5 mos
Total Experience
1 yr 6 mos
Average Tenure
11 mos
Current Experience

Ltimindtree

Team Lead

May 2025 – Present Ā· 11 mos Ā· Bengaluru, Karnataka, India Ā· On-site

Amazon

Information Technology Team Lead

Sep 2022 – Apr 2025 Ā· 2 yrs 7 mos Ā· Bengaluru, Karnataka, India

  • Global LCC team

Mphasis

Technical Support Associate

Jul 2021 – Jun 2022 Ā· 11 mos Ā· Bengaluru, Karnataka, India

  • Client was Hewlett Packard.

Shri ram comsoft private limited - srcomsoft

Associate

Jul 2020 – Jul 2021 Ā· 1 yr Ā· Jabalpur, Madhya Pradesh, India

  • Client was Paytm Money

Education

Mata Gujari Mahila Mahavidyalaya, Marhatal, Jabalpur

Bachelor of Commerce - BCom — Computer Applications

Jan 2018 – Jan 2020

st. joseph's convent senior secondary school ranjhi jabalpur

12th — commerce

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