Bhavana Singh ā Associate Partner
Experienced IT Support Specialist with 5+ years of expertise in technical support, IT service delivery, and troubleshooting across global enterprises. Skilled in managing Windows, macOS, Active Directory, MDM, cloud solutions, and security compliance. Adept at resolving complex IT issues, optimizing workflows, and enhancing user experience through process automation and knowledge sharing. Passionate about technology, customer service excellence, and continuous learning, I thrive in fast-paced environments where I can apply my problem-solving skills to drive business efficiency and IT innovation. š” Core Expertise: ā IT Support & Troubleshooting (Windows, macOS, MDM, Networking) ā Enterprise IT Service Delivery & Incident Management ā Cloud & Security Compliance (Microsoft 365, BitLocker, MFA) ā Remote Support & Helpdesk Solutions (ServiceNow, Omnia, Bomgar) ā Technical Training & Knowledge Management
Stackforce AI infers this person is a skilled IT Support Specialist with a focus on enterprise-level service delivery and cloud solutions.
Location: Bengaluru, Karnataka, India
Experience: 5 yrs 5 mos
Career Highlights
- 5+ years in IT support and troubleshooting.
- Expertise in cloud solutions and security compliance.
- Proven ability to enhance user experience through automation.
Work Experience
LTIMindtree
Team Lead (11 mos)
Amazon
Information Technology Team Lead (2 yrs 7 mos)
Mphasis
Technical Support Associate (11 mos)
Shri Ram ComSoft Private limited - SRCOMSOFT
Associate (1 yr)
Education
Bachelor of Commerce - BCom at Mata Gujari Mahila Mahavidyalaya, Marhatal, Jabalpur
12th at st. joseph's convent senior secondary school ranjhi jabalpur