Jan 2021 – Feb 2022 · 1 yr 1 mo · Indore, Madhya Pradesh, India

• Responsible for the entire FC operations along with Cost & Performance.
• Execution of overall activities - planning, organizing, Coordinating & controlling all the activities pertaining to receiving, dispatch of finished goods to the end user.
• Preparing Departmental Specific Documents, work procedures, work instructions etc. & compiling QMS.
• To plan in-house & on job training to all working personnel in the premises & also measured the effectiveness.
• Preparation of SOP for Receipts, Dispatch, Warehouse & safety.
• Inventory management (PI, Cycle Count, ABC analysis & RCA).
• Ensuring & maintaining FIFO in store & line issuance.
• Ensuring store & retrieval for each location in the warehouse.
• Ensure the Min & Max level of particular parts in warehouse are intact.
• Operation Enhancement through appropriate visual displays/visual controls/visual metrics.

May 2019 – Jan 2021 · 1 yr 8 mos · Indore Area, India

• Manage oversee the efficient receipt of order (Pick/Pack), storage and dispatch of a range of goods. Responsible for a vital part of the Fulfilment Centre operation also manage 3PL team, processes and systems in order to ensure goods are received and dispatched appropriately, and that productivity targets are met and be responsible for workplace health and safety standards.
• Manage oversee the Fulfilment Centre efficient receipt of order (Pick/Pack), storage & dispatch of a range of goods. Responsible for a vital part of the Fulfilment Centre operation manage people, processes and systems in order and dispatched appropriately and given period cut-off time, and that productivity targets are met.
• Define track and improve on key metrics like breach, Stock take losses, Pick/Put list item losses, Packaging Adherence, MIS shipments etc. for given Target.
• Use space and mechanical handling equipment efficiently, making sure quality, keep stock control systems up to date and make sure inventories are accurate and be responsible for workplace health and safety standards.
• Ensure to all the people are cross fictional trained across the FC and supports the updating of SOPs and work according to it.
• Effectively Coordinate with Procurement & Production Departments for ensuring all materials on time.
• Optimizing of materials stock levels in store, controlling the inventory by maintaining the maximum and minimum level of stock, also managing consumable effectively, tracking the consumption & their accuracy level.
• Use of various material management tools like ABC Analysis (More than 1200 Article), Inventory Control by Using latest tools and techniques such as: FIFO, LIFO & maintain the buffer stock for packing as well as dyes & chemicals.

Aug 2015 – Apr 2019 · 3 yrs 8 mos · Indore Area, India

• Responsible for overall operations of the Jio Centre SCM Store for both Mobility and FTTX Business of Reliance Jio including Inbound, Put away, Picking, Packing, and Dispatch to all Sales Channels, Jio Stores, ecommerce customers and FTTX Deployment sites
• Responsible for handling, storage, safekeeping and accuracy of the entire inventory present at the Jio Centre. Person would have to carry out material reconciliation .
• Responsible for Indenting of consumables like Paper / Labels /Packing Tapes / Stationary, etc. based on the inventory levels defined.
• Manpower Planning and shift scheduling of Associates to complete Daily activity load.
• Responsible for scheduling and ensuring ecommerce operations from the Jio Centre.
• Responsible for managing the Bikers for last mile delivery,ensure their productivity for the last mile delivery.
• Responsible for Reverse logistics of all the Material for both Mobility and FTTX Businesses of Jio.
• Support and oversee the SCM CAF Pick up management supervisor in day to day operations
• Responsible to resolve any Operational issues occurring at any Jio Centre and to escalate major issues if any.
• Responsible to ensure no unauthorized access to the Jio Centre store room.
• Responsible for housekeeping in the Jio Centre SCM Store Area.
• System and Processes:-
• To ensure that all operations with respect to despatches/receipts for fresh &
• returns are carried out through defined systems.
• To ensure Proof of Delivery (POD) and Goods Receipt Note (GRN) is done immediately after receipt of material from the DC
• To generate the “Pick lists” for the orders received at the Jio centre and to make sure the material is picked and prepared for dispatch.
• Generate all necessary documents such as Stock Transfer Note, Sales Invoices, Trip Sheets, Pick lists, ecommerce Delivery documents etc. in SAP/ecommerce systems.

Jul 2013 – Jul 2015 · 2 yrs · Bhopal Area, India

• Coordinate incoming and outgoing stock, deliveries and logistics
• Monitor stock levels and carry out periodic stock takes
• Supervise up to 15 staff members, and train new staff members
• Packing mobile and load trucks for delivery via road and rail to all MP
• Record all stock movement and deliveries in database and prepare regular reports
• Manage warehouse costing, budgeting and forecasting

Dec 2011 – Jul 2013 · 1 yr 7 mos · Bhopal Area, India

• Floor stock levels to meet sales requirements
• Trained and mentored new floor staff in tasks including receipting, restocking documentation, safety and aesthetics
• Prepared stock displays to company standards
• Provide general customer service and administration

Aug 2009 – Nov 2011 · 2 yrs 3 mos · Bhopal Area, India

• Conducted quality monitoring
• Loaded and unloaded trucks and completed required paperwork
• Assisted with inventory and restocking
• Coordinate incoming and outgoing stock, deliveries and logistics
• Record all stock movement and deliveries in database and prepare regular reports
• Administering stock control
• Training, supervising appraising staff
• Ensuring complaints with health and safety legislation