Bhavya Mehta — Operations Associate
A total of 7+ years practice, currently leading the Partner/Customer Support Operations of multiple Google Products. Excellence in team management and developing client relationship. A highly motivated, dynamic and ambitious individual able to drive team goals along with the organizational goals, Having the ability to work with minimum supervision whilst leading a team of twenty or more. Experienced Team Lead with a demonstrated history of working in the leisure, travel & tourism industry. Skilled in Negotiation, Business Planning,Operations Management. Experienced in end to end ticketing, RPA for fraud analysis.
Stackforce AI infers this person is a Customer Support Operations expert in the Travel and Tourism industry.
Location: Faridabad, Haryana, India
Experience: 12 yrs 1 mo
Skills
- Fraud Analysis
- Stakeholder Management
- Customer Service
- Team Management
Career Highlights
- 7+ years in Partner/Customer Support Operations.
- Expert in team management and client relationship development.
- Proficient in fraud analysis and operations management.
Work Experience
Expedia Group
Supervisor, Account & Supplier Risk (1 yr 3 mos)
Traveler Service Supervisor, Premium (3 yrs 10 mos)
iQor India
Team Lead Operations (3 yrs 4 mos)
IGT Solutions
Customer Service Team Lead (11 mos)
Yatra Online Pvt Ltd
Customer Service Team Lead (8 mos)
BRITISH AIRWAYS PLC
Customer Service Team Lead (3 yrs 4 mos)
Education
Master of Business Administration - MBA at Maharshi Dayanand University
