Jun 2024 – Present · 1 yr 11 mos · Bengaluru · On-site

• Led end-to-end product design for an AgriTech marketplace across mobile (iOS/Android) and web, from discovery to delivery.
• Conducted user research, usability testing, and journey mapping, reducing a 9-step flow to 3 steps and lowering drop-offs by 15%.
• Designed onboarding, checkout, and search experiences, improving conversion rates by 20%.
• Built and maintained a scalable design system, ensuring consistency and faster engineering handoffs.
• Collaborated with PMs, engineers, and stakeholders to align UX strategy with business goals.
• Designed AI-powered personalization features, increasing user engagement by 30%.
• Designed a Sustainability Dashboard aligned with UN SDGs, showcased at Future Hospitality Summit 2024.

Nov 2023 – Dec 2023 · 1 mo · Greater London · Remote

• Conducted behavioral analytics and UX audits to identify engagement gaps.
• Led A/B testing experiments, driving a 45% uplift in core metrics.
• Translated insights into actionable UX recommendations, improving bookkeeping workflow efficiency by 32%.
• Partnered cross-functionally to align data insights with product decisions.

Mar 2023 – Dec 2023 · 9 mos · York · Remote

• Mentored 20+ UX/UI designers, reviewing portfolios, case studies, and interview readiness.
• Provided structured feedback on UX process, problem framing, and visual design.

Jan 2023 – Jul 2023 · 6 mos · York · On-site

• Delivered high-quality customer experiences in fast-paced environments.
• Developed strong communication, teamwork, and problem-solving skills.

Nov 2022 – Jun 2023 · 7 mos

• Managed social media accounts for SUPPORTING WOMEN IN SCIENCE at University Of York.
• Created engaging content to promote events and encourage women to pursue science careers.

Sep 2022 – Nov 2022 · 2 mos

Nov 2022 – Jan 2023 · 2 mos · York, England, United Kingdom · On-site

• Selected and picked items accurately from designated locations to meet strict delivery deadlines.
• Collaborated with team members and supervisors to streamline processes and address challenges.
• Adapted quickly to changes in workflow, showcasing ability to thrive in a dynamic work environment.

Sep 2022 – Sep 2023 · 1 yr · University of York

• • Assisted in organizing the events by the Astronomy Society.

Sep 2021 – Aug 2022 · 11 mos · New Delhi · Remote

• Led multiple B2C UX projects end-to-end, from research to high-fidelity UI.
• Conducted research with 1,000+ users, informing product decisions.
• Designed 50+ production-ready screens across web and mobile.
• Delivered iterative improvements based on usability testing and client feedback.

Jun 2020 – Jun 2020 · 0 mo · Delhi, India

• Completed virtual internship at KPMG through theforage.com.
• Practical modules on Data Quality Assessment, Data Insights, and Data Presentation.
• Developed skills in data analytics, problem-solving, and communication.

Aug 2018 – Jun 2020 · 1 yr 10 mos · London, England, United Kingdom

• Created engaging food and lifestyle content on TikTok, Instagram, and Pinterest, growing a following of 57,000 and receiving 860,000 likes.
• Demonstrated creativity and digital marketing skills to engage and expand online audience reach.
• Managed content strategy, video production, editing, and community engagement to drive organic growth.