Brianna Maurer

Co-Founder

Washington, DC, United States10 yrs 6 mos experience

Highly StableAI Enabled

Key Highlights

Scaled a service business to 900+ clients.
Expert in user experience and product design.
Strong background in business analysis and marketing.

Stackforce AI infers this person is a UX-focused Experience Designer with expertise in B2C and B2B product environments.

Contact

Skills

Core Skills

User Experience (ux)Content StrategyBusiness AnalysisProduct DesignInformation Architecture

Other Skills

Cross-functional CoordinationAgent UXClient DevelopmentCross-team CollaborationClient ServicesChatbot DevelopmentConversation DesignContent DevelopmentArtificial Intelligence (AI)Prompt EngineeringUsability TestingMixed Methods ResearchGenerative AIConversational AIUX Research

About

👋 Hi, I’m Brianna, an Experience Designer focused on systems, behavior, and decision-making at scale. Former founder who built and scaled a behavior-driven business, where I learned that sustainable change doesn’t come from surface-level fixes. It comes from understanding patterns, constraints, and how systems actually shape behavior. Today, I design products and workflows that simplify, clarify trade-offs, and help teams decide what to build and what not to build. I’m especially interested in enterprise-scale design and highly collaborative product environments. Portfolio → https://www.briannamaurer.com briannajmaurer@gmail.com

Experience

10 yrs 6 mos

Total Experience

4 yrs 3 mos

Average Tenure

1 yr 11 mos

Current Experience

Freelance

Product Designer and Marketing Consultant

Jun 2024 – Present · 1 yr 11 mos · Virginia, United States · Remote

Designed websites for multiple customers of B2C and B2B industries
Produced marketing videos for multiple clients
Partner closely with engineering and founders
Designed artifacts for white papers, presentations, and other marketing material
Conducted content audits and competitive analysis to identify gaps and opportunities, then designed information architecture and content flows that improved discoverability and user satisfaction.
Designed high fidelity end-to-end prototypes that lead to clearer multi-channel consumer-facing apps and responsive B2B web experiences through Figma, Claude, and Framer. Prioritized user flows, usability tests, research synthesis, UI consistency, and iterative design.

User Experience (UX)Content Strategy

All ears petcare

Founder, Marketing Operations

Aug 2017 – Mar 2024 · 6 yrs 7 mos · Tacoma, WA · Hybrid

Scaled a solo service business to 900+ clients through organic digital marketing and direct outreach with zero ad spend, achieving a 78% conversion rate from trials to paid packages through strategic content and targeted campaigns.
Implemented A/B testing protocols for email subject lines, send times, and CTAs while continuously refined service descriptions and booking flows based on client feedback, resulting in 40% reduction in administrative overhead and improved client onboarding experience.
Design and ran learning plans (qual + quant) for families and staff development workshops, translating complex behavior analysis findings to diverse audiences. Generated key user insights through research and testing, directly informing 4 service enhancements.
Architected an eLearning course experience that drove client retention, simultaneously expanding a scalable digital design system. Continuously optimized the service model through iterative user feedback and brainstorming.

Business AnalysisProduct Design

Cap city law

UX Researcher

Feb 2014 – Feb 2016 · 2 yrs

• Led the UX design of a paperless filing system, focusing on information architecture and intuitive navigation to streamline document access and tracking for diverse user groups (legal teams, clients).

Information ArchitectureCross-functional Coordination