Apr 2025 – Apr 2025 · 0 mo · Sheffield, England, United Kingdom · Hybrid

• Conducted comprehensive mapping and profiling of community anchors and libraries across Sheffield, focusing on digital inclusion, community engagement, and local service provision.
• Engaged with local organisations and utilised digital tools to create interactive resources, including map visualisations.
• Contributed to the development of recommendations for improving access, sustainability, and impact of community services.
• Gained hands-on experience in stakeholder communication, project coordination, and collaborative problem-solving within the non-profit/community sector.

Mar 2025 – Apr 2025 · 1 mo · Sheffield, England, United Kingdom · On-site

• Responsibilities:
• Developed a framework for evaluating hackathon projects.
• Defined key evaluation criteria (innovation, ethics, impact, etc.).
• Created evaluation tools and feedback mechanisms.
• Conducted literature review on hackathon evaluation.
• Achievements:
• Enhanced project assessment quality and fairness.
• Improved participant learning through feedback.
• Contributed to best practices in hackathon evaluation.

Oct 2024 – Jun 2025 · 8 mos · Sheffield, England, United Kingdom · On-site

• Elected as Management School Departmental Councillor at the University of Sheffield Students' Union.
• Involved in department-wide policymaking that positively impacts management students at the Sheffield University Management School.
• Attended department meetings and contributed to discussions on policies and procedures that affect students.
• Working with other student representatives and staff to achieve shared goals.

Jul 2022 – Aug 2024 · 2 yrs 1 mo · Navi Mumbai, Maharashtra, India · On-site

• Initiated career in Quality Assurance, focusing on testing popular mobile apps such as JioGames and JioMeet.
• Transitioned to digital campaign team, specializing in campaign design, segmentation, and targeting via mobile app notifications.
• Promoted to a strategic techno-functional role, overseeing the integrated Reliance Compliance Management System (iRCMS) and ensuring compliance adherence across the organisation.
• Resolved 50+ application bugs and enhancement tickets and led 8 business UAT demo sessions.
• Maintained and updated over 20 functional and technical documents for the iRCMS application, ensured accuracy in configuration and technical details.
• Designed end-to-end business process flows for 3 product enhancements, increasing product usage by 40%.
• Optimised SQL stored procedures for iRCMS application, achieving a 78% reduction in execution time.
• Utilised Agile (SCRUM) methodology with Azure DevOps for defect tracking and product management, planned sprint strategies to boost project completion efficiency by 60%.
• Analysed data trends to deliver insights, enhanced compliance processes and improved user experience.
• Collaborated with cross functional teams on solving operational challenges and enhancing policy formulation.
• Achieved dual certifications as a Jio Certified Blockchain Professional and Jio Certified 5G Professional.