Nov 2021 – Mar 2023 · 1 yr 4 mos

• Currently working in Compliance Platform on regulatory changes and case investigative tools, while building analytical framework and dashboards to enable data-driven decisions
• Working on a home-grown Investigative Tool for Due Diligence and Regulatory Filing Platform to ensure all APAC, AUS, UK SAR filings are submitted to the respective jurisdictions
• Set up 3rd party integration for identification of automation opportunities and quantifying business value using Process Mining and Task Mining from Investigation Audit logs
• Designed an end-end Reporting of class 2 sensitive PII information of vulnerable customers

Nov 2018 – Jan 2022 · 3 yrs 2 mos

• Worked as a Technical Product Owner in the Compliance (RegTech) Platform on Investigative Tools, while building the analytical framework and dashboards to enable data-driven decisions
• Worked as a part of Business Mandatory Team to provide product solutions for Regulatory requirements that cut across the Regulatory Platform Technology (Compliance) Domain

Mar 2017 – Nov 2018 · 1 yr 8 mos

• Worked on risk mitigation strategies and experience improvement projects as a part of Seller Risk Services team for PayPal’s card reader (mobile payment solutions)
• As the owner of Funds Availability projects, identified loyal sellers with good TPV and reduced the unavailable balance of this segment by 50%
• As a Risk Analyst, worked with the Loss forecasting team for US and Europe bank returns and X-border money transfer while co-coordinating with Strategy and Finance Stakeholders. Improved forecasting accuracy from 97% to 98.5% for Bank (ACH) losses
• As an end-to-end Seller Risk analyst, my responsibilities entail:
• 1. Creating and updating policies by writing business Decision Rules
• 2. Monitoring gross loss pressure from fraud rings and reducing net-to-gross pressure
• 3. Forecasting Losses using Vintage Analysis
• 4. Conducting seller account reviews based on ops feedback
• 5. Control testing for observing changes in seller engagement and moral hazard

Apr 2016 – Mar 2017 · 11 mos · Chennai Area, India

• > Worked for one of India’s largest local-needs-fulfillment company as an Associate Product Manager
• > As a part of the Conversion Team, my work routine entailed developing Conversion centric products (Recommendation System, QnA Block, Rating and Review) on the website to increase leads, monitoring Site metrics of ~1200 Sub-categories using Google Analytics Premium or querying internal data using SQL and deepdive for problem solving
• > Building a cross Sub-Category and Need level Recommendation System, A-B Testing of various forms (SDLD/MDLD/Madlib), MDLD Form Conversion Funnel metrics, Search Engine Optimization (Solar Serch Engine) using text analytics, Rating and Review Block, QnA Block are some projects that I have been associated in Sulekha.com
• > Conducted and curated User Tests and User interviews at Need level
• > Facilitating project implementation by coordinating with the Design, Tech., Database and Product Team was a unique experience at Sulekha.com

Jul 2014 – Mar 2016 · 1 yr 8 mos · Bengaluru Area, India

• >Have been part of Site Analytics Team for over a year
• >Worked on databases like Omniture, Netezza and Teradata. Also experienced with reporting tools like Omniture Site Catalyst, Discover, Google Analytics
• >Created a Search Dashboard on Tableau which reports site metrics of visitors toggling with the Search Bar of the website
• >Have worked on daily Ad-hocs on various Site projects like Visitor Navigation, Pre-Post Analysis, Campaign Analysis, Control Variation Testing, Site metrics Forecasting...

Jul 2014 – Mar 2016 · 1 yr 8 mos · Bengaluru Area, India