Chaitanya Sharma

Product Manager

Delhi, Delhi, India4 yrs 3 mos experience

Key Highlights

3.5+ years of UI/UX design experience.
Expert in Figma and usability testing.
Strong background in BFSI and financial services.

Stackforce AI infers this person is a UI/UX designer with a strong focus on Fintech and user-centered design.

Contact

Skills

Core Skills

Usability TestingUi UxUx ResearchProblem Solving

Other Skills

A/B TestingAdministrationBusinessBusiness AdministrationBusiness StatisticsClaim InvestigationClaims ResolutionCompensation and rewardCompetitive AnalysisCreativity SkillsCritical ThinkingCustomer Relationship Management (CRM)Customer SatisfactionDesignDesign Collaboration

About

UI/UX Designer with 3.5+ years of experience creating intuitive, user-centered digital experiences. Currently working at Them Consulting, I specialize in Figma, UX research, and usability testing, with a strong background in BFSI and financial services. As a certified designer, I focus on crafting visually compelling interfaces that solve real user problems and drive business impact. Always eager to learn and push the boundaries of great design.

Experience

4 yrs 3 mos

Total Experience

10 mos

Average Tenure

8 mos

Current Experience

Goldenflitch

Senior Product Designer

Oct 2025 – Present · 8 mos

Growthjockey

Sr. Product Designer

Jun 2025 – Oct 2025 · 4 mos · Gurugram, Haryana, India · Hybrid

Design languageUsability Testing

Them consulting pvt. ltd.

Experience Design Professional (XDP)

Sep 2023 – Jun 2025 · 1 yr 9 mos · Gurugram, Haryana, India · On-site

Created intuitive & user centric interfaces for a range of tab and mobile application
Presenting design to client over team calls
Taking regular client calls for walkthrough and feedbacks
Participated in user research to discover the overall process of the user’s daily activities
Solving the journeys and interface layouts
Fostered collaboration with cross functional teams to create effective design solutions
I was assigned the role of a "buddy" to assist a few new joiners.
Conducted Usability testing’s to ensure that the users achieve their goal
Client Management & Feedback
Developed interactive prototypes to demonstrate user flows and complex functionalities
Created a scalable design system to ensure consistency
Gave knowledge transfers to the new team members onboarded on the project

UIMockupsUI UXUX Research

American express

Sr. Dispute Analyst

Mar 2022 – Oct 2022 · 7 mos · India

Resolved dispute cases and optimised compliance metrics to improve retention rates and individual performance indicators.
Supported daily inventory maintenance by identifying anomalies and reporting them to management.
Managed weekly write-offs and built positive relationships with AMEX members.
Analysed re-disputed cases to address customer concerns and prevent escalations.

Claim InvestigationProblem Solving

Gerresheimer

Management Trainee

Apr 2021 – Mar 2022 · 11 mos · Haryana, India

Evaluated inventory levels using SAP and estimated restocking quantities for uninterrupted production.
Maintained accurate financial records and ensured error-free billing.
Recorded the status of payment for advance and pending invoices for the month.
Explored and evaluated suppliers for raw materials, establishing long-term partnerships.
Conducted hazard identification and risk analysis, leading to the achievement of ISO 45001 certification for workplace safety.
Assisted in dispatch planning and logistical documentation in SAP SD.

Problem SolvingTeamwork