Jul 2025 – Sep 2025 · 2 mos · Milton Keynes, England, United Kingdom · Hybrid

• Built 2 AI Copilot agents automating 15+ hours/week of manual lab documentation and real-time competitive intelligence monitoring.
• Conducted root cause analysis of process gaps in sample storage and lab process workflows, recommending improvements in operational readiness to the C-suite executives.
• Automated project initiation workflow, integrating CRM with MS Project, eliminating manual data entry and ensuring seamless data flow.

Sep 2022 – Aug 2024 · 1 yr 11 mos

• Drove product strategy for Brazil market entry; defined roadmap, built backlog from zero, and led 4-member team to deliver 8+ features across Lending & Onboarding modules, enabling $10M+ revenue potential.
• Conducted market research and led client discovery sessions for the LATAM market to define product strategy and refine regulatory requirements across Cards, Payments, and Lending; translated insights into roadmap priorities and user stories, delivering 5 features that enabled 4 client acquisitions.
• Achieved 95% release success across 10+ product and patch sets releases by driving cross-functional delivery, process improvement initiatives and reducing post-release defects by 70% through enhanced quality gates.
• Automated environment setup and deployment workflows using Docker/Kubernetes, reducing setup time by 60% and enabling scalability.
• Managed end-to-end UI localisation (English to Spanish) for 45+ screens, validating linguistic accuracy for the LATAM user base.
• Partnered with SMEs and bank-side stakeholders to refine functional requirements for loan servicing, interest/fee calculations, onboarding, collateral/limit structures, and compliance needs.

Mar 2020 – Aug 2022 · 2 yrs 5 mos

• Designed Zero-Downtime upgrade solution for product, eliminating maintenance windows and saving 50+ hours annually per client.
• Re-architected the IC module using microservices, improving API response times by 35% and accelerating release cycles.
• Converted complex banking requirements into technical specifications for loan origination, interest/fee processing, account setup, and multi-currency lending workflows.
• Accelerated release cycles by 30% through environment optimisation; established on-demand dev/UAT/infra environments enabling 3 parallel work streams vs. sequential delivery.
• Mentored 3 junior consultants to full productivity in 4 weeks; created knowledge transfer framework adopted across LATAM team.

Sep 2018 – Feb 2020 · 1 yr 5 mos

• Delivered 8 features across Onboarding, Cards, Deposits & Lending modules for LATAM cluster; translated business requirements into technical specs, performed UAT and attained 100% on-time delivery.
• Solved critical precision limitation by customising UI/backend for 4-decimal currency conversion; eliminated need for high-risk database schema change affecting 100+ tables.

Jul 2017 – Aug 2017 · 1 mo · Kolkata, West Bengal, India · On-site

• • Built AI model to reduce cancer detection features from 6,000+ to 10 while maintaining over 95% accuracy, enabling faster clinical diagnostics.