Chandan Singh

Operations Associate

India10 yrs 10 mos experience

Key Highlights

Proven leadership in managing large teams.
Strong expertise in operations and e-commerce.
Focused on achieving organizational growth.

Stackforce AI infers this person is a seasoned operations manager in the e-commerce sector.

Contact

Skills

Core Skills

Operations ManagementE-commerce

Other Skills

Operations AdministrationManagement ProfessionalBusiness ProcessZoho SocialLast MileMicrosoft ExcelMicrosoft WordMicrosoft OfficeCapacity BuildingEnglishComplaint Management

About

I am a person who is passionate about the job given to me, I like to take up new challenges and complete them within specified time frame. My objective in life is to achieve a good position in my own company where I will be able to utilize my knowledge and skills for the growth of the organization as well as mine in the process of gaining experience so that I may grow as an individual

Experience

10 yrs 10 mos

Total Experience

3 yrs 4 mos

Average Tenure

8 mos

Current Experience

Flipkart

City Manager

Oct 2025 – Present · 8 mos · Gurugram, Haryana, India

Operations ManagementOperations AdministrationE-CommerceManagement Professional

Blinkit

2 roles

Senior cluster manager

Jan 2025 – Oct 2025 · 9 mos · Gurugram, Haryana, India

Cluster Manager

Nov 2022 – Mar 2025 · 2 yrs 4 mos · Gurugram, Haryana, India

Operations ManagementBusiness Process

Shadowfax

Senior Lead

Oct 2021 – Nov 2022 · 1 yr 1 mo · Delhi, India

Blinkit

4 roles

Deputy Manager

Promoted

Dec 2020 – Sep 2021 · 9 mos

Key Result Areas:
Leading the end-to-end operations of the outlet with a team of 160 Delivery Boys, 4 TLs, 4 Sr. Relationship Executives and 12 Station Managers
Formulating long-term/ short-term plans to enhance profitability & revenue
Executing policies & procedures in the operating systems to achieve the organizational objectives
Rendering high quality services to achieve customer delight by abiding by the Grofers’ policies & service standards
Developing long-term partnerships with local suppliers, managing day-to-day supplies performance of vendors to ensure meeting of service, cost, delivery and quality norms
Maintain operations by initiating, coordinating, and enforcing program, operational, and personnel policies
Managing hubs, inventory and logistics for the outlet
Meeting customer dispatch needs through efficient dispatching of vehicles to haul, balancing cost minimization, driver utilization and driver preference
Verifying the material quantity and quality from invoice before dispatch
Monitoring the receiving & timely delivery of goods, shipment loading; updating details in the system through proper data entry
Updating the record for lost shipment or untraceable shipment; recovering lost amount and depositing lost amount in company’s account
Assisting Delivery Boys with routing and transportation routes
Reconciling record for pending shipment COD payments
Taking key decisions about stock control and managing optimum stock levels
Implementing purchasing plans and staying in contact with vendors and shippers for maintaining stocks & inventory
Planning individual/ team assignments to achieve the preset goals within quality & cost parameters