Chandana Ponnaganti — Consultant

A Strong understanding of ITSM (IT Service Management).Having 4 years of IT Experience in ServiceNow Development, worked on different modules of ServiceNow such as Incident Management, Problem Management, Service Catalog, Self Service.Developed Client scripts, UI Policies, Script Include and Business Rules across the application as per the requirements. Experienced in creating Update Sets to migrate a group of customisations from one instance to another instance.Created different Transform maps to import data into ServiceNow.Worked on Automated Test Framework.Ability to grab new technology. Experience on AI/ML module and Agentic AI

Stackforce AI infers this person is a ServiceNow Developer with strong ITSM and automation capabilities.

Location: Hyderabad, Telangana, India

Experience: 6 yrs